Poor when things go wrong.

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AndrewPr's review of Currency Solutions www.currencysolutions.co.uk

“Poor when things go wrong.”

★★☆☆☆

written by AndrewPr on 06/09/2016

We have used Currency Solutions for a number of years, and although they can provide a good service it is not always flawless. On the last two occasions we have used them ( to transfer funds to the UK) they have failed to transfer on the due date to our account, which has caused us problems. They appear not to have any proper complaint handling protocols or procedures. Although they belatedly provided a partial apology on the last occasion they still sought to avoid taking any responsibility for their errors or the consequences of them.


A good company to use when things go right, but very poor when things go wrong.

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