False advertising

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Crown Currency Exchange www.crowncurrencyexchange.com
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Aprilp242's review of Crown Currency Exchange www.crowncurrencyexchange.com

“False advertising”

★☆☆☆☆

written by Aprilp242 on 01/02/2023

Crown Currency claims that one of their experts will contact with what they claim are "competitive rates". What a load of garbage! For AUD to VND, Travel Money Oz quoted a low rate of 13,841 and Travelex quoted a much better 14800; whereas Crown Currency quoted a ridiculously low rate of "10588.8025994"! What on earth! Double checking this over the phone, they confirmed the rate and then put it in writing, but couldn't even fill out their own form properly; instead putting the rate as 5,250,000 and that the VND they would supply would be the "10588.8025994" that they previously advised as the rate (for conversion of AUD500).
And who can you contact about this? On the firm's Contact web page, it says phone or use the email listed below... But there is no email supplied! And the website lists no corporate details; this absence of info is the type of thing that sets sham websites apart.

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