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Doghousemac's review of Gazco Riva2 670 Built-In Gas Fire



Written on: 03/02/2020 by Doghousemac (1 review written)

I have a Riva 2 , it went wrong a month ago ! They said I didn’t register the warranty although I was certain I did as it’s under 5 years old. A month ago it decided to stop working. The people who fitted it couldn’t come out for over a week but recommended another gas person. He rang technical support while here as it could be the control box or it could be something else! Waited 5 days for control box , wasn’t that , he came today and tried his best to fix it. Ordered another part, What if this part doesn’t work!!!!’ This should all have been under warranty ! They won’t honour it Don’t waste your money on this!!!!the service is non existent , they are full of it until you buy one then that’s it!! Next please. Couldn’t care less, this is an expensive fire and the parts are as well, I’ve now got a control box that was £250 odd pounds which I didn’t need

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