After sale service

★★☆☆☆
1.6 / 5
13% of users recommend this

Jazminey309's review of Artisan Fireplace Design Ltd - www.artisanfireplaces.co.uk

★☆☆☆☆

“After sale service”

Written on: 03/01/2021 by Jazminey309 (1 review written)

Had fire fitted in Nov 2018, after a year it was impossible to light. Artisan were not interested and told us to deal with the manufacturer. They said it was a years guarantee. We got nowhere. We paid for a gas engineer to fit new parts but once again these were not suitable and the fire was impossible to light. Cheap products at expensive prices. Don’t touch them.
No after sales service, no communication and poor, very inferior products.

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