Moneymaxim Reviews - www.moneymaxim.co.uk

★★★★★
4.9 / 5
97% of users recommend this

Summary

"Moneymaxim are a growing force in the comparison market, offering not just a range of services you won't find elsewhere, but backing these up with a customer service team who are there to help you find your way through an increasingly confusing online world. The company has grown rapidly, with over 80% on new users finding them through a recommendation, whether that's from friends or family, newspaper articles or Martin Lewis' Moneysavingexpert website. All their services are free and some of the most popular include: . The UK's most comprehensive car hire comparison service - compare car hire and car hire insurance in one search, and save up to 90% on excess insurance . EnergyMonitor - recommended in the Sunday Times, this service monitors your energy tariff regularly through its life against the best in the market, alerting you if you could save money by switching. . Mobile Phone Insurance comparison - stop paying your network provider an inflated rate for your mobile cover . Renewals Management Programme - your personal relationship manager will give you the information and comparisons you need to decide whether your renewal quotation (maybe your insurance, gas and electricity, broadband and phone) are competitive whenever they are due."
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Latest Reviews

★☆☆☆☆

“Car Rental”

Written on: 09/10/2018 by AdityaBrooks241 (1 review written)

Going to UK, heard about money maxim and decided to book car hire through them, found them very helpful and got a really good deal. Reason I gave one star is because they are of no use to you if you get to pick up your car out of office hours and you encounter a problem like we did. There is no one to help you and you are left at the mercy of the car hire company and we ended up paying too much for our 6 day car hire. It was gone 10pm, we needed to get to our hotel and had no alternative but… Read Full Review

Mark_Bower's Comment

Written on: 10/10/2018

Thank you for taking the time to review our service and we are pleased that you found us really helpful when making your booking.

As explained when you called the booking you made was on the basis that you had a credit card that could be used to preauthorise the required deposit with Easirent.

We can offer the alternative of being able to use a debit card for UK car hire bookings through our website, (although these do tend to be slightly more expensive), but at the time you booked you felt you would be able to use your credit card so did not go down that route.

Unfortunately when you arrived at the desk the credit card could not be used as the PIN number had been forgotten, so therefore the pre-authorisation could not be taken. As this means the car hire company are exposed if the car sustains damage - and without a pre-authorisation their only way around this is to offer you their inhouse excess insurance which is what they did, enabling you to hire the car for your break.

Whilst car hire firms do have a reputation for hard selling their insurance at the desk - and we will help users if that does occur - this was not the case here as the underlying issue was that you did not have a valid credit card to use.

We are really sorry that you found yourself in this situation on this occasion and am really sorry you have been put off car hire in the future, but we would be more than delighted to help again if you do change your mind.

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★★★★★

“Hire Car / Rental Car Insurance”

Written on: 25/06/2018 by edindundee (1 review written)

Watched Martin Lewis on telly recommend MoneyMaxim for car rental insurance, had never heard of either Moneymaxim or independent car rental insurance. Just bought insurance for a week in July, the process was easy and painless on the internet. Will post again after the rental period… Read Full Review

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★★★★★

“the person I dealt with is the BEST!!”

Written on: 20/09/2015 by Sagez1961 (1 review written)

I'm from the USA looking for car insurance and having a terrible time. the person I dealt with took my chat request and ensured I got and understood the right information for my situation. He didn't just assume he knew what I needed he paid attention to my particular situation. Well done! … Read Full Review

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★★★★★

“Customer Service Queen”

Written on: 07/09/2015 by CWinterbottom (1 review written)

What an excellent price comparison site this is. Today I needed information regarding 10 day car hire with the best value insurance. Not only did this site's customer service 'chat' option allow me to speak to surely one of the most patient and obliging customer service advisors I have ever met ... but this same advisor even volunteered to telephone me back and discuss the options as we reviewed the live site section by section for a few minutes. Amazing and SO HELPFUL. Today Moneymaxim saved… Read Full Review

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★★★★★

“Great Customer Care”

Written on: 17/07/2015 by ParisTG (1 review written)

I used Money Maxim recently to book car insurance for a trip to California. They were very helpful initially before i booked the insurance when helping to explain exactly what cover was needed. After booking through their site i phoned back later in the evening at 7pm with a concern i had following a misunderstanding with the car hire company. Money Maxim helped reassure me on the phone and then off their own accord went and looked further into my query and phoned back that evening with the… Read Full Review

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★★★★★

“They're a pleasure to deal with!”

Written on: 13/05/2015 by Bellnz40 (1 review written)

I hardly ever leave reviews, but this one is long overdue. I can only echo the previous brilliant reviews - Moneymaxim are a breath of fresh air in these times of declining personal service. I've used them several times over several years for car hire, car hire excess insurance and car insurance and they've never been less than great. Comparing insurance quotes online can be a minefield and often key differences aren't clear, similarly pre Moneymaxim we had various stressful experiences with… Read Full Review

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★★★★★

“Amazingly helpful”

Written on: 24/11/2014 by jass100 (2 reviews written)

Phoned for advise regarding car hire in Canada amd insurance cover and was absolutely impressed with the quality of sincere and unbiased advise received from this company. … Read Full Review

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★★★★★

“Brilliant advice, service and solution”

Written on: 11/09/2014 by jlhutton (1 review written)

I was looking for a comprehensive international insurance policy for car rentals (to avoid the exorbitant rates charged by rental companies) and found everything I needed on the moneymaxim site... lots of advice, had a quick response to a question that I had, received clear recommendations about the options, and payment for my eventualcchoice went through easily (without hidden extra charges suddenly cropping up over the original quote). Absolutely brilliant. John Hutton (New Zealand)… Read Full Review

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★★★★★

“car hire excess insurance”

Written on: 18/08/2014 by smirk (0 reviews written)

Oh my goodness Everyone should use Moneymaxim I would trust them with my life. EXCELLENT 100 out of 100 I knew I needed extra car hire insurance but I just couldn’t get my head round just what it was I needed after hiring a car for USA. The staff at Moneymaxim went to no end of trouble to clarify the details of a car hire insurance policy that would provide a much cheaper alternative to the car rental companies excess. ‘This is process is much more complicated than you might think and easy… Read Full Review

Mark_Bower's Response to smirk's Review

Written on: 20/08/2014

Thanks you so much for taking the time to give us feedback - its really appreciated.

We are really pleased that we helped you find what you were looking for, and look forward to being able to assist again in the future.

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★★★★★

“VERY PLEASED - especially by the amount of money saved!”

Written on: 18/08/2014 by NeilWragg (2 reviews written)

Couldn't help but feel smug while standing at the car rental desk in Madrid airport knowing that I was saving over £1200 on the rental car I was about to collect. Plus the guy next to me, who had ordered a car through British Airways, was about to be hit with a 20 euro a day excess insurance bill. Ouch! I came across Moneymaxim through Moneysavingexpert who recommended it for car rental and for avoiding paying the money making 'scams' you are almost forced to pay when hiring a car abroad. The… Read Full Review

Mark_Bower's Response to NeilWragg's Review

Written on: 19/08/2014

Many thanks for your review Neil. We appreciate the the time you have taken to comment.

You are totally right in what you say - we look to save our users money on both the car hire and the car hire excess insurance (although each can also be purchased independently of each other), and those savings can be substantial.

I am sure you put the savings to good use on your holiday and we look forward to helping you again in the future!

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★★★★★

“My great experience”

Written on: 18/08/2014

I have just spoken with one of your staff who was extremely helpful and informative. He was able to provide me with the cover I wanted and has saved me a considerable amount of money.I will certainly be using the company's services not just for my car excess insurance but other facilities the company offers. Well done Moneymaxim. A very refreshing experience… Read Full Review

Mark_Bower's Comment

Written on: 19/08/2014

Very many thanks for taking the time out to comment on the service provided.

We look to back up our online services with a highly trained staff who can make make the whole process of buying unfamiliar products a lot less daunting. Its great when that is recognised, and we find that many customers who use one of our services, such as car hire hire insurance, come back to us for others.

Thanks again

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★★★★★

“Fantastic service from Moneymaxim”

Written on: 12/08/2014 by Stevedann (1 review written)

Moneymaxim went to no end of trouble to clarify details of a car hire insurance policy that would provide a cheaper alternative to the car rental companies excess refund and CDW policy that would cover ferry crossings - this is more complicated than you might think and easy to buy an unsuitable policy. Moneymaxim seemed to have more knowledge of the insurer's policies than some of the insurer's call centre staff (unfair to name the insurer as their policy does represent good… Read Full Review

Mark_Bower's Response to Stevedann's Review

Written on: 19/08/2014

Thanks for your comments, and the time you took in making them.

We actually love the unusual so your request was intriguing but ultimately successful.

We have actually built a reputation in the out of the ordinary - from car insurance for long trips to Europe, travel insurance covering volcanic ash eruptions and car hire excess involving trips through game parks in South Africa or for vehicles transporting hot air balloons during a race across Texas!

Our team welcome challenges so thanks for yours!

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★★★★★

“Car Hire”

Written on: 01/05/2014 by Ato1 (1 review written)

Great advice and excellent customer service from the advisor. I got to fully understand the pros and cons involved in excess car hire. I have a full understanding of this now and saved a great deal of money. He was very helpful indeed. Thank you once again and keep up the good work… Read Full Review

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★★★★★

“Making the difference for learner drivers”

Written on: 01/03/2014 by JaniahGoodman436 (1 review written)

i used the telephone help service to guide me through a multi car insurance package with the introduction of a learner driver 17 year old. Many companies would not quote with the 17 year old and others did not do multi cars. with the benefit of the advice on the phone moneymaxim narrowed my choices down and then advised me to chase a particular insurance company where they received no compensation at all- turned out to be my best option but the helper on the phone was still as positive and… Read Full Review

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★★★★★

“Superb and friendly service.”

Written on: 29/01/2014 by TH22 (1 review written)

I cannot recommend this company highly enough. moneymaxim has saved me a total of £600 on the cost of my electricity. The service they offer is excellent and the staff are extremely helpful and friendly. Nothing is too much trouble for them and they will even help you to fill in the online application. They make the process of comparing the different utility companies appear so simple and the savings that are made are incredible… Read Full Review

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★★★★★

“Excellent personal service with no sales push”

Written on: 03/12/2013

Moneymaxim have a proactive, friendly way of keeping their customers informed of the latest offers and deals available when it comes to service provider reviews and renewals. They are totally impartial and help you to make an informed choice. At no time did they try to sell me any product, a real breath of fresh air!… Read Full Review

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★★★★★

“Sensational Service & Brilliant Price”

Written on: 01/11/2013 by simoncarts (1 review written)

Just bought a new 1 bed flat and was in need of Contents Insurance. As I was buying contents insurance for the first time, I was usnure of a couple of fields on the online application form. I used the instant messaging service to ask for assistnace and spoke to a memeber of the MoneyMaxim team who then offered to call me to talk me through it. MoneyMaxim guided me through the application and explained how certain fields would affect the quotation. Once the application was complete, MoneyMaxim… Read Full Review

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★★★★★

“Long term European cover insurance req'd for UK reg'd car.”

Written on: 01/10/2013 by lillianthiel (1 review written)

I had spent hours searching the internet for an answer to my query with our UK registered car that we were intending to leave garaged permanently in Spain, solely for our personal use when on holiday there in a property owned by a family member that lived in USA. Through Google search found this link to Moneymaxim, having read their web page which appeared to offer a solution to my query and a 'free'! 0800 number I could ring, I gave them a call. I could not have been more pleased with being… Read Full Review

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★★★★★

“Helpfull, informative, highly recommended”

Written on: 19/06/2013 by Mindenham (1 review written)

This company could not have been more helpful when I was looking to insure against the excess payments that might be incurred when hiring a car in Europe. The free phone number was answered almost immediately by an English person. I received good advice and that was followed up by a comprehensive, informative email. A later call was answered just as quickly and I received all the help and information that I needed. Many people are not aware that one can insure, for a very modest sum, against… Read Full Review

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★★★★★

“learner driver insurance”

Written on: 15/03/2013

I cannot speak highly enough of this company and in particular [name removed] who spent at least an hour helping me find the best price.( Which I was extremely pleased with )!! It would have taken me a whole day going through websites and comparing prices and getting frustrated with on-line forms!! [name removed] did it all for me in a friendly and helpful manner. He was really patient and thorough and I am so grateful. I shall definitely come back to this company to compare other insurance and… Read Full Review

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