Inept, incompetent, insulting jokers.

Click here if this is your business
Financial Ombudsman Service - www.financial-ombudsman.org.uk
★☆☆☆☆
1.1
From 62 reviews
5.0% of users recommend this

Guest's review of Financial Ombudsman Service - www.financial-ombudsman.org.uk

“Inept, incompetent, insulting jokers.”

★☆☆☆☆

written by on 27/04/2022

This service is utterly inept, lacking competence, customer service, or indeed the concept of responding to cases in a timely manner.
My claims assessor took 10 months to investigate my complaint (insurer refusing to pay out for storm damage), and seemed to have no concept of the fact that a storm will cause lasting structural damage to a property.
When I requested that this was looked at again, the 2nd assessor, also declined the complaint. They then had the audacity to ask me if I was happy with the result of the complaint, and when I explained that I obviously wasn't, they just closed it anyway!
Looks like a trip to the small claims court to follow. Don't waste your time with these incompetent cretins!

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 4 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account