Meant to be impartial but far from it!!

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James956's review of Financial Ombudsman Service - www.financial-ombudsman.org.uk

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“Meant to be impartial but far from it!! ”

Written on: 29/07/2021 by James956 (1 review written)

No moral principles
This is an awful organisation who's practices need looking in to urgently. You only need to look a bit closer in to the individuals who are carrying out investigations in to complaints. This organisation doesnt work to a set of principles that are consistent. If you raise any queries or complain about a decision they won't actually address the issues you have raised and just reiterate what they have already said. I complained about an adjucator and the complaint was investigated by that adjudicators own line manager. I'll say no more.

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