poor service

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Everette167's review of Financial Ombudsman Service - www.financial-ombudsman.org.uk

★☆☆☆☆

“poor service”

Written on: 15/12/2017 by Everette167 (1 review written)

the financial ombudsman may help you if your issue has an easy fix but do not use this service if your complaint is anything more than straight forward, my case was based around severely challenging times through ill health and family issues, proof was provided on request from the ombudsman but I still had to jump through hoops just to get responses from them, after all the trouble providing everything they requested I was bitterly disappointed to receive an email from them telling me they would not even take on my case as they believed my situation wasn't severe enough, this obviously left me feeling insulted and frustrated.

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