written by Burt58 on 28/03/2023
I cannot fault this company if anyone is thinking of taking out equity I would strongly recommend this company and NC who sorted all the questions we had about this product and kept us in the loop from day one excellent service
written by DianeTodd on 26/02/2023
Agent was extremely knowledgeable, answered all of my questions and explained very clearly from the outset what liability and responsibility were. I fully understood him. He is very professional. Ket chasing Aviva and the special condition information from my GP. Excellent customer service.
written by daveshipley on 13/12/2022
The process of obtaining a lifetime mortgage on my property was fraught with technical difficulties. Every single problem I had was immediately and professionally solved. His determination to reach a satisfactory conclusion was truly inspiring. It is very rare nowadays to have someone work with such an extraordinary level of diligence. My deepest thanks go out for a service marvellously rendered.
written by Nyasiay359 on 02/11/2022
TB gave us great service and showed endless patience in helping and advising us on the product that best suited our requirements. We are very happy with the outcome and would recommend both TB and the company to anyone considering equity release.
written by Lewis8 on 01/11/2022
My Wife and I found that everybody concerned with the Equity Release, Power of Attorney and updating of wills was very friendly , helpful, and explained the process involved in easy to understand terms.
written by Lin77ok on 13/08/2022
We were very impressed with the friendliness and professionalism showed by NC. All our questions were answered quickly and we were kept informed as to where we were in the ongoing process. NC kept in touch with us throughout the procedure and it all went through very smoothly and in a short amount of time. Big thanks to NC.
written by KennediLove on 27/05/2022
What a fantastic guy CBR explained everything continued to keep in touch and was with us all the way would highly recommend
written by cilla1957 on 11/05/2022
From the initial enquiry PEB of Access Equity Release provided an excellent service. PEB researched the best deals which fitted all my requirements in providing a lump sum to get my daughter on the property ladder. PEB kept in touch on a regular basis by email or phone with updates after two visits. I cannot fault PEB in any way even when the deal was completed. Highly recommend Access Equity Release.
written by Mahoneypj49 on 10/05/2022
CBR acted on our behalf in procuring a reasonably complicated equity release arrangement. His personal interest and approach in what we needed was evident right from our first meeting where he explained very clearly the equity release schemes available and looked to find the best product for our needs. He was highly professional at all times and spent much time chasing the various related companies and lawyers to ensure the best possible outcome for us. He kept in touch with us constantly to keep us informed where our application was in the process. CBR was highly personable and friendly throughout the process and put us at ease when hurdles needed to be overcome. He would gain our very highest recommendation to anyone wishing to utilise his services
written by on 03/05/2022
ML gave us very good advice and excellent support throughout the process. Highly recommend him for clear and attentive service.
written by ygHawkins262 on 25/04/2022
Everything was explained to us clearly from the outset. CBR guided us through every step of the process. Nothing was too much trouble for him We can now afford to live the remainder of our retirement as we want.
written by qmPorterfield49 on 13/04/2022
Opened our eyes to the advantages of Equity Release - especially in our circumstances coming to the end of an interest only mortgage. Options were clear, everything was taken care of, and the process went through quickly. Thanks to CBR for guiding us smoothly through things.
written by on 08/04/2022
We recently took out a lifetime mortgage and we’re very pleased with the service and advice received from NC. The whole procedure was explained in an easy to understand manner by NC. We felt fully informed and reassured by the comprehensive advice received and we’re kept informed and updated during the process. We would have no hesitation in recommending.
written by Reevesey on 30/03/2022
The service provided by ML was first class, providing helpful, unbiased clear information covering all options. Encouraged realistic thinking on our part, never pushing us towards any specific course of action. Maintained a high level of communication with us throughout the whole process.
written by Murphywolf on 28/03/2022
Approachable, very knowledgeable, patient and understanding. Would highly recommend.
written by DaveGau on 08/03/2022
I recently purchased a property and with excellent assistance from CBR of Access Equity Release I was able to secure a lifetime mortgage. The service that my wife and I received went above and beyond our wildest expectations. CBR showed much patience as he had to explain various processes a number of times. We received much additional advice on unrelated matters that we did not quite understand.
written by Jemgriston on 23/02/2022
We recently took out a life time mortgage and couldn’t fault the assistance we received. Our advisor was extremely helpful, gave us his full attention. He was very professional, polite and always available. To our friends and family we would recommend our advisor as totally trustworthy.
written by crockyjim on 01/02/2022
We would thoroughly recommend the advice and service given to us by DOH on behalf of Access Equity Release. She was polite and friendly from our first meeting through to the completion. She proved to be extremely knowledgeable and gave, what proved to be excellent advice throughout the entire procedure and the whole process was achieved very smoothly and efficiently - many thanks DOH and Access Equity Release. Kindest regards J & C.
written by Jegglet on 23/01/2022
The whole process was explained clearly with no pressure at any time. We felt comfortable and had confidence in PEB from our first meeting. The whole process was explained clearly with no pressure at any time and PEB was always available to answer any questions which was very reassuring. Everything progressed very efficiently and we would recommend this excellent service.
written by Walkera56 on 13/01/2022
After an initial feeling of reservation I was contacted by PEB and from the minute I answered the phone to the end of the process I can’t fault this service. Clear concise guided information, no pushy sales and always an opportunity to ask questions or even decline the service at any time. At every stage I was contacted and had access to PEB literally a 1-1 experience. Nothing was ever too much trouble a much valued service in this all too digital age. Thank you
Written on: 13/01/2022
Thank you so much for sharing your expereince, we really do appreciate it. What you experienced is exactly what we aim to deliver, an information based advice process. You have to make the right decision for you!
If we can ever be of further assistance, please do not hesitate to get in touch.
Martin Wade, Director.
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As rated by our community of reviewers
Mwade's Response to crockyjim's Review
Written on: 19/02/2022
Thank you for taking the time to share your experience with Access Equity Release. I am pleased to hear that you were well looked after by DOH and that everything went smoothly.
Please do not hesitate to contact us again in the future, if we can ever be of further assistance.
Martin Wade, Director