Access Equity Release Reviews - www.accessequityrelease.com

★★★★★
5.0 / 5
100% of users recommend this

Media Gallery for Access Equity Release - www.accessequityrelease.com

Access Equity Release - www.accessequityrelease.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Informative, personal attention and updates on progress”

Written on: 06/09/2019 by Choiralto (1 review written)

Very impressed with initial interview by the person I dealt with who not only advised me but listened to my concerns. Communication with other parties involved was excellent and the fact you had a named contact within Access Equity Release to keep you updated on a weekly basis was very reassuring. The speed of progress has been astonishing. I have referred the company to other friends who have already made contact. The fact that you could also consider power of attorney, a living will and a… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Clear and friendly”

Written on: 01/09/2019 by makem0 (1 review written)

I was walked through the process of equity release with care and consideration. Everything was explained carefully and fully. The follow up was second to none, I was informed every step of the way. I would have no hesitation in recommending Access Equity Release to anyone considering equity release… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic ”

Written on: 31/07/2019 by Dawson185 (1 review written)

Equity release was first.call nothing was to much trouble.exsplained every thing so I could understand.my rep was first class very polite gentleman went through everything with us.i was kept informed from start to finish.would recommend to everyone… Read Full Review

Amyymd's Comment

Written on: 05/08/2019

Thank you very much for taking the time to feedback your experience, we really do appreciate it.

I am pleased we met with your requirements and were able to deliver our advice in an efficient and friendly manner. I'd like to remind you that we are always here if you require any further advice.

Kind regards

Amy Stromanis
Associate Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Equity release”

Written on: 31/07/2019 by bettyb12 (1 review written)

We very pleased with the advice we were given. We didn’t know about the process and our man was patient and explained thoroughly . listened to my husbands concerns and was patient with us. The whole process was hassle free and as we knew who was going to contact us and what their role was in the pathway… Read Full Review

Amyymd's Response to bettyb12's Review

Written on: 05/08/2019

Thank you for your Review, we really do appreciate it. I am pleased we have been able to help, we understand that this can be a daunting prospect initially but it is always our aim to make it simple & straightforward and I'm glad we have been able to help you.

Please do not hesitate to get in touch if we can be of any further assistance.

Kind regards

Amy Stromanis
Associate Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great experience ”

Written on: 28/07/2019 by LeedsGuest (1 review written)

Great experience and fast service from start to finish, every member of staff we dealt with was very knowledgeable and explained everything in layman's terms. I Would not hesitate to recommend the company to anyone who requires financial assistance… Read Full Review

Amyymd's Response to LeedsGuest's Review

Written on: 29/07/2019

Thank you for your custom and for your review, we very much appreciate both. I am pleased we have been able to help you take advantage of the equity release market and it is good to hear it was both quick and fully explained.

We very much appreciate the need for a personalised service and I am glad we were able to deliver it.

Please do not hesitate to contact us if we can be of any further assistance.

Kind regards

Amy Stromanis
Associate Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Access Equity Release for ageing parents”

Written on: 17/07/2019

I can highly recommend the service and attention to detail Access Equity Release are able to deliver. Our advisor was superb throughout the whole Equity Release process ; following detailed home visits with weekly progress updates and explanations. As our case was linked to a divorce it was particularly challenging plus my father doesn’t use computers and is 87 years young . Without the support of our advisor the process would have been onerous; new language to understand , legal jargon and… Read Full Review

Mpwade's Comment

Written on: 20/07/2019

Thank you so much for taking the time to share your experience with Access Equity Release. We very much appreciate it.
Our goal is always to deliver the right advice in the right way and ensure that everyone involved fully understands every step. I am pleased to hear that we have been able to help with this process and would like to say that we are always here should you require and further advice.
Many thanks,
Martin Wade, Director

Reply to this comment

Judithcoyle's Comment

Written on: 23/07/2019

You are welcome , I do feel that our advisor went beyond the call of duty ; you have an excellent employee there and it’s good to have an opportunity to recognise his hard work .
I am extremely cautious about anything like this so he really did do well.

Kind regards

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★★

“Great service Access Eq Release”

Written on: 10/07/2019

After disappointing service from a major Equity Release player, we had fantastic service from Access Equity Release. The whole process was extremely professional but with a personal touch and he was extremely attentive to any queries we raised with a call or a message back the same day. This was extremely important for us following our previous experience. I would definitely recommend Access Equity Release to anyone thinking about releasing equity from their home, their fee structure is… Read Full Review

Amyymd's Comment

Written on: 11/07/2019

Thank you for the feedback, we really do appreciate it.

We try very hard to ensure that, what can be a daunting process at first, is straight forward and hassle free. We appreciate your time in leaving a Review and if we can be of any further assistance, then please do not hesitate to get in touch.

Kind regards

Amy Stromanis
Associate Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Brilliant service”

Written on: 05/07/2019 by JaydonSchmitt432 (1 review written)

From the first meeting to completion, our agent was first class. He explained everything fully, ensured that we understood the process, the commitment and the fees, there was plenty of follow up too. The agent was most amiable and a real credit to Access Equity Release. All of our questions were answered and at least for the Access parts of the process, there were no delays and we always understood what was happening next. One major plus in favour of Access is that the important discussions… Read Full Review

Mpwade's Comment

Written on: 20/07/2019

Thank you for taking the time to leave us a review, we really do appreciate it as well as your trust in us to deliver the right advice.
We believe that where possible, advice of this nature is best delivered face to face as it is essential that all parties involved fully understand the products available.

I’m pleased we have been able to help you and do not hesitate to get in touch if we can be of any further assistance.

Martin Wade, Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent Fast Service”

Written on: 02/07/2019 by Shaynac38 (1 review written)

This was a massive decision to undertake, but our advisor took us through it step by step. Our advisor was very professional, friendly & patient - we had a lot of questions which were answered clearly to help us with the process. Our advisor took the time to really listen and advise on any concerns we had. We received an excellent follow up service, and the whole process was made painless. We can't think of any negative experience with the process, and would not hesitate to recommend the… Read Full Review

Mpwade's Comment

Written on: 20/07/2019

Thank you so much for taking the time to share your experience with Access Equity Release. We really do appreciate it.

We understand that the decision to undertake a release of equity is a massive decision and we take pride in ensuring everyone fully understands the process.

I am very pleased to hear that we have been able to help you with this and please do not hesitate to get in touch if we can be of any further assistance.

Martin Wade, Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“First class service.”

Written on: 30/06/2019 by keithandlin (1 review written)

My husband and I were unsure about equity release to start with. After seeing one of your advisers. He told us every mortal thing about it. After talking it over with my husband, we decided to go ahead. It was the best thing we have ever done. Wish we had done it ages ago. We are paying the interest each month as we thought this was the best option. I would definitely recommend anyone to your company… Read Full Review

Mwade's Response to keithandlin's Review

Written on: 01/07/2019

Thank you so much for taking the time to provide us with a Review, we really appreciate it. I am very pleased to hear we were able to help you and ensure that before you made your decision you were fully informed of all the 'mortal' facts.
Please do not hesitate to contact us if we can be of any further assistance.
Many thanks,
Martin Wade, Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Definitely worked for their money”

Written on: 29/06/2019

Given the limited number of equity release providers and schemes I would have thought all brokers would have come up with the same policy. They didn't. I tried 4 different brokers thinking they may have access to different providers but they didn't and the Access Equity Release Broker was the one who came up with the scheme which provided me with the most money at the best price to suit my needs. Equity release is more complex than you think and the broker was very good in explaining things… Read Full Review

Mwade's Comment

Written on: 01/07/2019

Thank you for taking the time to share your experience of Access Equity Release, we very much appreciate both your positive comments and of course your confidence to place your business with us.
Equity Release can be complicated and it is always our goal to ensure that we leave everyone fully understanding the whole situation and how best to maximise their opportunities.
I am very pleased we have served you well and please remember that we are just a phone call away if you have any further questions, or if we can be of any further help.

Martin Wade, Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Highly recommend ”

Written on: 25/06/2019 by Victoriawilt73 (1 review written)

Highly efficient service. Excellent communication throughout the remortgage process. All my questions and queries were answered quickly. Would recommend and will use again… Read Full Review

Mwade's Response to Victoriawilt73's Review

Written on: 27/06/2019

Thank you for your Review, we really appreciate it. I am pleased we have been able to assist you and it is great to hear that you would recommend us. So much of our business comes from referrals and we really are very grateful.

Please do not hesitate to contact us if we can be of any further assistance.

Martin Wade, Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Remortgage application feedback ”

Written on: 12/06/2019 by Januo (1 review written)

Our advisor came up with the perfect solution for our needs . We can’t thank him enough for his expertise and sympathetic approach . He listened . He made us feel relaxed in a difficult worrying situation for us but all was solved with ease . Many thanks to the person I dealt with… Read Full Review

Mwade's Response to Januo's Review

Written on: 19/06/2019

Thank you for the feedback, we really do appreciate it. We try very hard to ensure that, what can be a daunting process at first, is straight forward and hassle free. We appreciate your time in leaving a Review and if we can be of any further assistance, then please do not hesitate to get in touch.

Martin Wade, Director.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“A Brilliant Service”

Written on: 07/06/2019 by Naomi217 (1 review written)

We received a very good service. Everything was dealt with efficiently and we were kept up to date. From start to finish, the service was quick and stress free. The adviser was friendly and helpful. We would definitely recommend this to a friend. Thank you!… Read Full Review

Mwade's Comment

Written on: 19/06/2019

Thank you for your Review, we really do appreciate it and referrals are a major source of our business, so thank you very much for saying you would be happy to recommend us.

I am very pleased we were able to help, please do not hesitate to get back in touch if we can be of any further assistance.

Martin Wade, Director.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent service”

Written on: 31/05/2019 by Patriciadeane (1 review written)

We received an excellent service. Everything was dealt with efficiently and we were kept up to date. From start to finish, the service was quick and hassle free. The staff were friendly and helpful. We would definitely recommend this to a friend. Thank you!… Read Full Review

Mwade's Response to Patriciadeane's Review

Written on: 02/06/2019

Thank you for your Review, it is really positive to hear you would recommend us, we could not ask for more. I am pleased to hear we have served you well and we remain on call if you, or a friend, requires any further help.

Thanks,

Martin Wade, Director.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Great service”

Written on: 30/05/2019 by wvPope161 (1 review written)

Having failed with another company Access came riding to the rescue. They were clear, courteous and professional. What a pleasure to deal with an anxiety engendering task in such capable hands . I can’t recommend them too highly . Great service… Read Full Review

Mwade's Comment

Written on: 02/06/2019

Thank you for your Review, we really do appreciate it. I am pleased we have been able to help, we understand that this can be a daunting prospect initially but it is always our aim to make it simple & straightforward and I'm glad we have been able to help you.

Please do not hesitate to get in touch if we can be of any further assistance.

Martin Wade, Director.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“The pleasure was all ours!”

Written on: 28/05/2019 by Joyce63 (1 review written)

Our equity release was so easy. The ins and outs were clearly explained to us and we couldn’t be happier. We have our funerals and wills sorted and power of attorney in place. We have gone from worrying to celebrating in a matter of a few weeks. Couldn’t be more grateful. Our financial advisor was with us every step of the way, explaining everything in terms we understood… Read Full Review

Mwade's Response to Joyce63's Review

Written on: 28/05/2019

Thank you so much for taking the time to share your experience with Access Equity Release, it really is important to us.
I am very pleased we have been able to help you put your 'house' in order and to in a time efficient way. Thank you for choosing Access Equity Release and thank you for your business.
Please do not hesitate to get in touch if we can be of any further assistance.

Martin Wade, Director.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Release equity and Start living ”

Written on: 26/05/2019 by Pixie69 (1 review written)

I couldn’t have been happier with the service received from my financial adviser for my Equity Release . From the initial online enquiry things moved very fast but always with complete understanding on my part . I felt as though I had my hand firmly held throughout the whole process which was made very easy which is how it should be once you have made the decision to do this. I was kept very well informed throughout and if I did have any questions , I knew that Someone was on the… Read Full Review

Mwade's Response to Pixie69's Review

Written on: 28/05/2019

Thank you for your Review, we really do appreciate it. I am very pleased to hear that we have been able to help you take advantage of this great product and in a way which kept you informed throughout.

We are always here if you have any further questions and would love to help anyone you might know who is also thinking of possibly releasing some equity form their home to improve life. Thank you.

Martin Wade, Director.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Professional”

Written on: 21/05/2019 by Dixie248 (1 review written)

Adviser arrived on time after a long journey. Extremely helpful and offered several choices after listening to my needs. Various options given and explained each n detail which helped me to decide the way forward. Kept in contact throughout a swift and timely procedure. I would certainly recommend. … Read Full Review

Mwade's Comment

Written on: 28/05/2019

Thank you for taking the time to provide us with a Review, we really do appreciate both the Review and your business. Equity Release can be daunting at first but it is our goal to help our clients and I am pleased to hear we have been able to do that for you.

Please do not hesitate to contact us if we can be of any further assistance.

Martin Wade, Director.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“The best help ever”

Written on: 16/04/2019

I was extremely happy with the service I was given. All parts of the process were talked through with me. This made it a lot simpler for me to understand and any queries I had were quickly dealt with. I was kept updated at every step of the way. Everything went through really easy and quickly. I cannot say there was any negativity for me to comment about… Read Full Review

Mwade's Comment

Written on: 17/04/2019

Thank you so much for leaving us a Review of your experience with Access Equity Release. We really do appreciate both your business and feedback.
I am very pleased that we were able to help you with this planning and met your expectations. Please do not hesitate to get in touch if we can ever be of any further assistance.

Martin Wade, Director

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview