Access Equity Release Reviews - www.accessequityrelease.com

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Access Equity Release - www.accessequityrelease.com
Access Equity Release - www.accessequityrelease.com

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Latest Reviews

★★★★★

“We needed to pay our mortgage off so decided to go for...”

Written on: 13/11/2019 by ENZOSPICER (1 review written)

We needed to pay our mortgage off so decided to go for equity release. I got in touch with Access and they were very efficient and arranged a visit to our house from one of their reps. so thats how we met the lovely person we dealt with, she was very helpful and showed us all the options available to us with no pressure she left us to think it over. After deciding on the option for us she visited again and went through it all with us, explaining everything in laymans terms so we understood… Read Full Review

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★★★★★

“Absolutely brilliant from start to finish.”

Written on: 10/11/2019 by Woodcat (1 review written)

From the 1st phone call to the time the money arrived into our account in just eight weeks.. Our 1st meeting with ISW was really great as he explained all the processes we would be going through very easily but not hurried and within minutes you felt like you were chatting with a friend you had known all your life. ISW was so supportive throughout the process,nothing was too much trouble for him.Whenever we had a problem or something we weren't sure about,a quick phone call or email to him and… Read Full Review

Mwade's Response to Woodcat's Review

Written on: 11/11/2019

Thank you for taking the time to leave us and ISW a Review, we really do appreciate it. I am of course, very pleased to hear, that we have been able to help you with your planning and in such a timely manner.
We are always here should you have any further questions and many thanks for recommending us to your friend, that is praise indeed!

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★★★★★

“Equity release review ”

Written on: 04/11/2019 by Franciscor49 (1 review written)

We were completely satisfied with the service. Our advisor was polite, professional and gave us sufficient information to allow us to make the correct decisions to suit our needs. In would certainly recommend this service to family and friends. Thank you for the care and understanding shown to us throughout the whole process… Read Full Review

Mwade's Comment

Written on: 05/11/2019

Thank you very much for placing your business through Access Equity Release, we very much appreciate that and your kind Review.
I am pleased we were able to assist you and enable you to make the right decision for your situation. Should you ever require any further assistance then do not hesitate to get in touch, we are here to help.

Martin Wade, Director

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★★★★★

“Total Satisfaction”

Written on: 28/09/2019 by KevinWIG (1 review written)

Despite there being a couple of problems obtaining our Equity Release the advisor was there at every moment helping us to overcome them. Ours was "an unusual "case but it was dealt with extremely professionally and with expertise. The advisor was always helpful in explaining everything and went out of his way to deal with the case keeping us informed at every step. He was friendly .The outcome was just what we required. Thank you… Read Full Review

Mwade's Response to KevinWIG's Review

Written on: 07/10/2019

Thank you so much for the Review, we really do appreciate it alongside your trusting us with advising on your equity release. I am very pleased we have been able to help and that the service was as you would expect.
Please remember, we are here if you have any questions or require any further advice in the future.

Martin Wade, Director

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★★★★★

“Informative, personal attention and updates on progress”

Written on: 06/09/2019 by Choiralto (1 review written)

Very impressed with initial interview by the person I dealt with who not only advised me but listened to my concerns. Communication with other parties involved was excellent and the fact you had a named contact within Access Equity Release to keep you updated on a weekly basis was very reassuring. The speed of progress has been astonishing. I have referred the company to other friends who have already made contact. The fact that you could also consider power of attorney, a living will and a… Read Full Review

Mwade's Response to Choiralto's Review

Written on: 18/09/2019

Thank you so much for taking the time to leave us a Review, we really do appreciate it as well as any recommendations you are happy to make.
Our aim is always to help but we cannot do that without first having listened and heard your concerns and wishes!
We are here if we can be of any further assistance and thank you again for your business.

Martin Wade, Director.

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★★★★★

“Clear and friendly”

Written on: 01/09/2019 by makem0 (1 review written)

I was walked through the process of equity release with care and consideration. Everything was explained carefully and fully. The follow up was second to none, I was informed every step of the way. I would have no hesitation in recommending Access Equity Release to anyone considering equity release… Read Full Review

Mwade's Response to makem0's Review

Written on: 18/09/2019

Very pleased to hear that we explained everything clearly for you and that you found the whole process from start through to follow up impressive.
Thank you for both your business and your feedback.

Martin Wade, Director

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★★★★★

“Fantastic ”

Written on: 31/07/2019 by Dawson185 (1 review written)

Equity release was first.call nothing was to much trouble.exsplained every thing so I could understand.my rep was first class very polite gentleman went through everything with us.i was kept informed from start to finish.would recommend to everyone… Read Full Review

Amyymd's Comment

Written on: 05/08/2019

Thank you very much for taking the time to feedback your experience, we really do appreciate it.

I am pleased we met with your requirements and were able to deliver our advice in an efficient and friendly manner. I'd like to remind you that we are always here if you require any further advice.

Kind regards

Amy Stromanis
Associate Director

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★★★★★

“Equity release”

Written on: 31/07/2019 by bettyb12 (1 review written)

We very pleased with the advice we were given. We didn’t know about the process and our man was patient and explained thoroughly . listened to my husbands concerns and was patient with us. The whole process was hassle free and as we knew who was going to contact us and what their role was in the pathway… Read Full Review

Amyymd's Response to bettyb12's Review

Written on: 05/08/2019

Thank you for your Review, we really do appreciate it. I am pleased we have been able to help, we understand that this can be a daunting prospect initially but it is always our aim to make it simple & straightforward and I'm glad we have been able to help you.

Please do not hesitate to get in touch if we can be of any further assistance.

Kind regards

Amy Stromanis
Associate Director

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★★★★★

“Great experience ”

Written on: 28/07/2019 by LeedsGuest (1 review written)

Great experience and fast service from start to finish, every member of staff we dealt with was very knowledgeable and explained everything in layman's terms. I Would not hesitate to recommend the company to anyone who requires financial assistance… Read Full Review

Amyymd's Response to LeedsGuest's Review

Written on: 29/07/2019

Thank you for your custom and for your review, we very much appreciate both. I am pleased we have been able to help you take advantage of the equity release market and it is good to hear it was both quick and fully explained.

We very much appreciate the need for a personalised service and I am glad we were able to deliver it.

Please do not hesitate to contact us if we can be of any further assistance.

Kind regards

Amy Stromanis
Associate Director

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★★★★★

“Access Equity Release for ageing parents”

Written on: 17/07/2019

I can highly recommend the service and attention to detail Access Equity Release are able to deliver. Our advisor was superb throughout the whole Equity Release process ; following detailed home visits with weekly progress updates and explanations. As our case was linked to a divorce it was particularly challenging plus my father doesn’t use computers and is 87 years young . Without the support of our advisor the process would have been onerous; new language to understand , legal jargon and… Read Full Review

Mpwade's Comment

Written on: 20/07/2019

Thank you so much for taking the time to share your experience with Access Equity Release. We very much appreciate it.
Our goal is always to deliver the right advice in the right way and ensure that everyone involved fully understands every step. I am pleased to hear that we have been able to help with this process and would like to say that we are always here should you require and further advice.
Many thanks,
Martin Wade, Director

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Judithcoyle's Comment

Written on: 23/07/2019

You are welcome , I do feel that our advisor went beyond the call of duty ; you have an excellent employee there and it’s good to have an opportunity to recognise his hard work .
I am extremely cautious about anything like this so he really did do well.

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★★★★★

“Great service Access Eq Release”

Written on: 10/07/2019

After disappointing service from a major Equity Release player, we had fantastic service from Access Equity Release. The whole process was extremely professional but with a personal touch and he was extremely attentive to any queries we raised with a call or a message back the same day. This was extremely important for us following our previous experience. I would definitely recommend Access Equity Release to anyone thinking about releasing equity from their home, their fee structure is… Read Full Review

Amyymd's Comment

Written on: 11/07/2019

Thank you for the feedback, we really do appreciate it.

We try very hard to ensure that, what can be a daunting process at first, is straight forward and hassle free. We appreciate your time in leaving a Review and if we can be of any further assistance, then please do not hesitate to get in touch.

Kind regards

Amy Stromanis
Associate Director

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★★★★★

“Brilliant service”

Written on: 05/07/2019 by JaydonSchmitt432 (1 review written)

From the first meeting to completion, our agent was first class. He explained everything fully, ensured that we understood the process, the commitment and the fees, there was plenty of follow up too. The agent was most amiable and a real credit to Access Equity Release. All of our questions were answered and at least for the Access parts of the process, there were no delays and we always understood what was happening next. One major plus in favour of Access is that the important discussions… Read Full Review

Mpwade's Comment

Written on: 20/07/2019

Thank you for taking the time to leave us a review, we really do appreciate it as well as your trust in us to deliver the right advice.
We believe that where possible, advice of this nature is best delivered face to face as it is essential that all parties involved fully understand the products available.

I’m pleased we have been able to help you and do not hesitate to get in touch if we can be of any further assistance.

Martin Wade, Director

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★★★★★

“Excellent Fast Service”

Written on: 02/07/2019 by Shaynac38 (1 review written)

This was a massive decision to undertake, but our advisor took us through it step by step. Our advisor was very professional, friendly & patient - we had a lot of questions which were answered clearly to help us with the process. Our advisor took the time to really listen and advise on any concerns we had. We received an excellent follow up service, and the whole process was made painless. We can't think of any negative experience with the process, and would not hesitate to recommend the… Read Full Review

Mpwade's Comment

Written on: 20/07/2019

Thank you so much for taking the time to share your experience with Access Equity Release. We really do appreciate it.

We understand that the decision to undertake a release of equity is a massive decision and we take pride in ensuring everyone fully understands the process.

I am very pleased to hear that we have been able to help you with this and please do not hesitate to get in touch if we can be of any further assistance.

Martin Wade, Director

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★★★★★

“First class service.”

Written on: 30/06/2019 by keithandlin (1 review written)

My husband and I were unsure about equity release to start with. After seeing one of your advisers. He told us every mortal thing about it. After talking it over with my husband, we decided to go ahead. It was the best thing we have ever done. Wish we had done it ages ago. We are paying the interest each month as we thought this was the best option. I would definitely recommend anyone to your company… Read Full Review

Mwade's Response to keithandlin's Review

Written on: 01/07/2019

Thank you so much for taking the time to provide us with a Review, we really appreciate it. I am very pleased to hear we were able to help you and ensure that before you made your decision you were fully informed of all the 'mortal' facts.
Please do not hesitate to contact us if we can be of any further assistance.
Many thanks,
Martin Wade, Director

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★★★★★

“Definitely worked for their money”

Written on: 29/06/2019

Given the limited number of equity release providers and schemes I would have thought all brokers would have come up with the same policy. They didn't. I tried 4 different brokers thinking they may have access to different providers but they didn't and the Access Equity Release Broker was the one who came up with the scheme which provided me with the most money at the best price to suit my needs. Equity release is more complex than you think and the broker was very good in explaining things… Read Full Review

Mwade's Comment

Written on: 01/07/2019

Thank you for taking the time to share your experience of Access Equity Release, we very much appreciate both your positive comments and of course your confidence to place your business with us.
Equity Release can be complicated and it is always our goal to ensure that we leave everyone fully understanding the whole situation and how best to maximise their opportunities.
I am very pleased we have served you well and please remember that we are just a phone call away if you have any further questions, or if we can be of any further help.

Martin Wade, Director

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★★★★★

“Highly recommend ”

Written on: 25/06/2019 by Victoriawilt73 (1 review written)

Highly efficient service. Excellent communication throughout the remortgage process. All my questions and queries were answered quickly. Would recommend and will use again… Read Full Review

Mwade's Response to Victoriawilt73's Review

Written on: 27/06/2019

Thank you for your Review, we really appreciate it. I am pleased we have been able to assist you and it is great to hear that you would recommend us. So much of our business comes from referrals and we really are very grateful.

Please do not hesitate to contact us if we can be of any further assistance.

Martin Wade, Director

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★★★★☆

“Remortgage application feedback ”

Written on: 12/06/2019 by Januo (1 review written)

Our advisor came up with the perfect solution for our needs . We can’t thank him enough for his expertise and sympathetic approach . He listened . He made us feel relaxed in a difficult worrying situation for us but all was solved with ease . Many thanks to the person I dealt with… Read Full Review

Mwade's Response to Januo's Review

Written on: 19/06/2019

Thank you for the feedback, we really do appreciate it. We try very hard to ensure that, what can be a daunting process at first, is straight forward and hassle free. We appreciate your time in leaving a Review and if we can be of any further assistance, then please do not hesitate to get in touch.

Martin Wade, Director.

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★★★★★

“A Brilliant Service”

Written on: 07/06/2019 by Naomi217 (1 review written)

We received a very good service. Everything was dealt with efficiently and we were kept up to date. From start to finish, the service was quick and stress free. The adviser was friendly and helpful. We would definitely recommend this to a friend. Thank you!… Read Full Review

Mwade's Comment

Written on: 19/06/2019

Thank you for your Review, we really do appreciate it and referrals are a major source of our business, so thank you very much for saying you would be happy to recommend us.

I am very pleased we were able to help, please do not hesitate to get back in touch if we can be of any further assistance.

Martin Wade, Director.

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★★★★★

“Excellent service”

Written on: 31/05/2019 by Patriciadeane (1 review written)

We received an excellent service. Everything was dealt with efficiently and we were kept up to date. From start to finish, the service was quick and hassle free. The staff were friendly and helpful. We would definitely recommend this to a friend. Thank you!… Read Full Review

Mwade's Response to Patriciadeane's Review

Written on: 02/06/2019

Thank you for your Review, it is really positive to hear you would recommend us, we could not ask for more. I am pleased to hear we have served you well and we remain on call if you, or a friend, requires any further help.

Thanks,

Martin Wade, Director.

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★★★★★

“Great service”

Written on: 30/05/2019 by wvPope161 (1 review written)

Having failed with another company Access came riding to the rescue. They were clear, courteous and professional. What a pleasure to deal with an anxiety engendering task in such capable hands . I can’t recommend them too highly . Great service… Read Full Review

Mwade's Comment

Written on: 02/06/2019

Thank you for your Review, we really do appreciate it. I am pleased we have been able to help, we understand that this can be a daunting prospect initially but it is always our aim to make it simple & straightforward and I'm glad we have been able to help you.

Please do not hesitate to get in touch if we can be of any further assistance.

Martin Wade, Director.

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