AFerryFreight Reviews - www.aferryfreight.co.uk

Click here if this is your business
★★★★★
4.6 / 5
91% of users recommend this
Click here if this is your business
  • Customer service

  • Cleanliness

  • Quality of food /drink available

  • Value For Money

? Ask our helpful community of experts about this product or company
AFerryFreight - www.aferryfreight.co.uk - Ask a question now

Media Gallery for AFerryFreight - www.aferryfreight.co.uk

 AFerryFreight - www.aferryfreight.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★★★☆

“Very useful service - saved me quite a bit.”

Written on: 08/11/2013 by Simon__H (2 reviews written)

So, this review is about the aferryfreight internet service, not the actual ferry journey that I booked for my 7.5t removals truck. As a one-off event I booked this freight trip from Dover to Calais and return after I realised that I could not book it through my usual website (Ferrycheap.com). I was a bit shocked how much of a difference this trip was to a motorhome on the other website (about £90 vs £290) which I though was similar in size and weight. Anyway, I inquired with the ferry… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Freight trip from Newhaven”

Written on: 27/10/2013

Very good journey. Nice and friendly staff. Acceptable price. The Ferry needs a little bit of TLC but not dirty. Always again Thanks Eyup… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Satisfaction with DFDS”

Written on: 09/10/2013

Top Service,Friendly Stuff, Cheepest prices ,Food is good, Highly recommend!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Top Service”

Written on: 09/10/2013

The only thing I missed was the adress in Rotterdam Habour, tha Habour is so enormous to find out, pls adresse in the order confirmation On board food and service exellent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Efficient, professional and friendly service”

Written on: 07/10/2013 by raepowell (1 review written)

From start to finish nothing was too much trouble. We requested an estimated cost for getting our transit and trailer over to the Isle of Wight...once dates were confirmed and exact measurements requested (to the inch!) more money was saved.....on the day of travel we were ready to leave earlier than expected, after a quick call to customer services it was confirmed within minutes that we could travel on the next ferry - no hassle whatsoever - this also happened on the return journey and again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“EXTREMELY HELPFUL SERVICE”

Written on: 11/09/2013 by suemorris44 (1 review written)

I was given the job of getting 8 vans unaccompanied from Jersey to Portsmouth. As I had never dealt with anything like this before I needed all the help I could get and that was certainly what I got!! The lady I dealt with was very friendly yet professional and nothing was too much trouble. I would like to thank her for her help when there was a problem with the payment over the bank holiday weekend and would definately recommend dealing with A Ferry Freight. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Let down by Moby Ferries”

Written on: 05/09/2013

The booking part of the experience was the easy part, although because I booked for freight and was using a truck we didn't receive the confirmation immediately.The customer service at aferry was very helpful and friendly, there was one little hiccup at payment as they took the euro amount in sterling the first time so they had to take the full amount(about 600 euros) a second time. I received all the details via e-mail and thought that would be all I needed to travel. But when we got to the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“efficace!!”

Written on: 14/08/2013

répondent à la demande, dans les temps .. bon accompagnement, a décommander… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Quick, cheapest, simple!”

Written on: 12/08/2013

Luton van from UK to South of France. FF made a new and challenging event straightforward. Having some to check things out against was a great help. Couldn't ask for anyhing more… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“TOP CLASS ALL THE WAY”

Written on: 04/07/2013 by Trucker57 (1 review written)

Thanks for a first class service on a budget price .Nothing was two much trouble. Staff always happy to help at any time , Even out of hours. They seem to speak the language no matter were you are traveling. The advice they give you is fantastic, A great help .If your unsure of all the travel details , Just ask them and they will help to put you in the right direction every time.Both myself and my company will use them again . That is the best accolade you can find . Just ask for ANA she all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“top ladys very good to deal with ”

Written on: 04/07/2013

top ladys very good to deal with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“P& O Ferry”

Written on: 04/07/2013

Very quick entering the ferry and departing, ship was clean and resturant had a good choice of really nice food. Would defihantely travel with P & O again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“My experience with DFDS”

Written on: 03/07/2013 by MrHangry (1 review written)

I've recently travel with DFDS from Dover to Calais. No problems there. I've booked Business ticket as 2 of my workers and I where going on business to France. Included in the price were free meals, which we had on the way out.However on the way back we were told by very rood waiter that we can get only 2 meals despite it said 3 on the boarding card. How embarrassing for me.I've asked for manager,but the waiter pretended not to understand me,but he understood when I've asked how much.I had to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Going beyond the norm”

Written on: 19/06/2013

Extremely helpful call centre who explained everything very clearly when I booked my horsebox in. Followed up with email the following week for return journey confirmation. This is not the first time I used A Ferry Freight with similar service last time. I used P&O and staff on board couldn't be more considered the fact I travelled a horse on their ship … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Efficient service, ”

Written on: 19/06/2013

easy to book, cabin clean food basic but adequate- good value for money … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Terrible Service, Will not use again!”

Written on: 17/06/2013 by FirstFence1 (1 review written)

we booked a 1pm crossing for our driver, however when the booking came through it was for 12pm. So we had to re-arrange with our supplier, then when the driver arrived at the port he was told he could not board the ferry because the van was too long, I called the office and was told the mix-up was at they're end, however he did not make the ferry and had to wait til 1pm anyway which we were initially told was fully booked! This made him an hour late with the supplier and they was not very happy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Aferryfreight's Response to FirstFence1's Review

Written on: 15/08/2013

Dear Sir,

Thank you for your review, here at AFerryFreight we welcome feedback whether good or bad.

We did indeed book you on the 12noon ferry as this was the only time available. As I am sure you can appreciate availability does change constantly, we did email to advise you, giving you the opportunity to make changes if this was not convenient.

With regards to the misdeclaration of the length of vehicle and the resultant delay you experienced at the port, this was not down to ourselves as you booked the vehicle yourself online and entered the length. When the vehicle was measured at port it was found to be 7m and not 6m as you had declared, therefore as you had not paid the correct fare for your vehicle you travel was delayed.

I hope this helps to explain the reason for the delay at port, we do understand that for our customers “time is money”. Whilst we are sorry about the inconvenience caused, in this instance this was out of our control.

Kind Regards
AFerryFreight

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Good service for the money”

Written on: 13/05/2013 by Valentino77 (1 review written)

For me is very easy to book a croossing, whatever if it is a truck or a van crossing. I never encounted any trouble in the last two years since I have start to using the site. Please note that I am from Romania… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very good service”

Written on: 12/05/2013

Booking the ferry was easy and the staff very friendly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent flexible service”

Written on: 10/05/2013

Being older I am slightly intimidated with online bookings. I found the aferry website clear & simple to use. Took me no time to booked our van on, including 4m rails on the roof rack. The office later phoned me, on their own accord, to help with flexibility on our return journey. This was above and beyond the call of duty. I found this company good value, easy booking system & excellent customer support. I will not be looking anywhere else in the future for our commercial van transport… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Everythings fine !”

Written on: 10/05/2013

No Problems at all . Forklift Transport… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview