Unhelpful & inflexible

“Unhelpful and inflexible ”

Written on: 24/02/2020 by SaniyahMcIntyre114 (1 review written)

I had to amend the date at a charge of £25. I then had to cancel as I did not want to pay another £25 as I sadly had to change the date again. It was a present for my Mum (Birthday); who is also moving to London so I thought it would be a nice treat for her and my daughters’. Sadly, the chain on my Mum’s move got delayed and I did not want to pay another £25 fee to change the date. I found Spa Breaks very unhelpful and inflexible in helping me with this. I advised them that I would therefore need to cancel, they took almost £200 from me for nothing approx 2 weeks before the spa break, I will never be using them again. Also, other discount websites i.e. Wowcher offer very good deals. I found Spa Breaks very unhelpful, inflexible and money grabbing.