Cannot be trusted

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Bodie3367's review of Red Letter Days - www.redletterdays.co.uk

★☆☆☆☆

“Cannot be trusted”

Written on: 27/05/2022 by Bodie3367 (1 review written)

Red Letter Days promise much, take your money then do not provide what they offered. A full day spa day turns out to be one hour only. They use the word ‘day’ four times in the description but when you book it is for one hour only. When I complained they did not acknowledge the mistake, misled and breached contract, they just said it was not their fault the provider had changed things. So they took money, did not provide what was promised then refused to put it right. After much argument they offered an alternative but only grudgingly. A poor service. I would not trust them or use them again. Avoid.

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