I purchased two vouchers for my son and his friend for their 21st birthday in February 2014. We have tried to phone, email, Facebook and text them regarding a booking and have had no answer or reply. I've been trying to get our money back ever since. Very upset and disappointed.

I attended the drift school over a year ago and asked for a USB of my afternoon there costing me £20 extra to the price of the event to date I have not received the USB and can not believe Brands Hatch actually have connections with such a poorly run event. the organiser said would send USB and a refund but he is full of bull. I would never recommend this event to anyone and feel disappointed in Brands Hatch letting these type of events happen at such a prestigious venue. If only I could get a reply to why it's run so badly? ?

Arrived at Brands Hatch at 10.30 for 11.00 experience. Although I know Brands Hatch pretty well it wasn't that easy to find. Signed on fine and more or less on time. Safety briefing was ok but actually since the experience was all in first gear the danger was limited. Two main negative points - the 3 different parts of the experience were all in very different cars - the first was a turbo with some turbo lag the second was not and had more grip and the third was an automatic with incredibly heavy steering. The key to drifting is to balance on the throttle so if the cars had all reacted the same, it would have made it much easier. for each part the instructor was different and so the approach taken was very different. Not helpful if you are trying to learn drifting in 15 minutes. To make this experience work - as it is only around 15 minutes driving altogether - it should all be in the same car with the same instructor so there is an element of progression. After a good start with the doughnuts I gradually regressed under the differing approaches to teaching/coaching and the completely different cars. The final instructor wasn't interested at all and in the few minutes I had, I spent all the time trying to get my head round how to deal with the heavy steering and automatic gearbox. I was very relieved to get out and go home.

I'm not usually one for writing negative reviews, but the 2 hour Drifting experience at Brands Hatch was little more than a disappointment. Drifting around a race track seemed like such an exciting idea and I had been looking forward to the experience for some time after having picked up what I thought was a good deal via Groupon. Upon arrival, it was unclear where to go to sign on- No signage or direction forced me to scout around for some time before finding an assistant who could direct me to where I needed to go. The event seemed poorly organized- there was a lot of waiting around -30+ minutes between taster sessions and each of the 4 sessions lasting between 2 and 3 minutes. I don't know why the lessons couldn't be condensed into a solid block of minutes per customer to save so much hanging around? For the first session; after 35 minutes my name was called, was rushed into a car and given no more than a couple of minutes to try my hand at donuts. The time given in the seat meant it was practically impossible for a novice like myself to get used to the car and how it handled, let alone perfecting unfamiliar maneuvers. After 2 minutes of experimentation and condescending instruction part 1 was over and I was left thinking "Was that it?!" Session 2 involved being driven around a small track by a pro- this was great fun, although rushed and felt like I was on a conveyor belt with one customer out the seat and then next straight in. The third session was a little better- with a far less critical and condescending instructor. After 3 minutes I was beginning to get the hang of figure of 8s, but still there wasn't enough time to get stuck in. The last session, again, was over in a flash. 5 track laps were promised via the Groupon site, but only 3 slalom laps were delivered and the laps were short!- perhaps 25 seconds from start to finish? As each driving session was so short and rushed, the experience seemed pretty pointless. I was left feeling underwhelmed and ripped off. Most of the 2 hours is spent hanging around behind a fence and while I did learn a few basic bits and pieces, I wouldn't have paid more than £20 tops if I'd known how it would be and certainly wouldn't do it again.

We bought the 2hr Drifting Experience with AllStar Driving Adademy through Groupon, and attended the Brands Hatch day in August 2013. The lady on reception was so abrupt and blunt to everyone that she was positively rude. Apparently they were running behind and she was trying to sign people in, as well as calling out who was next on the track, but for the first impression you get of the company, it was terrible. The briefing was also running behind, and because of this, she ran through the checklist at a rate of knots and you didn’t really understand what was happening, what order things would happen in, or how long it would all take. The groups then stand behind a wire fence where you can watch the professional laps. There didn’t seem to be any order to who was called up, there was no information on when you would be called, and for which session. You just had to stand at this fence the whole time in case your name was called. All they need is a simple loudspeaker to call your name, or some written guidance on which sessions go when. At least then it would allow you to wander off, get some food and drink and not be afraid to leave the fence incase they call your name ! So we ended up being stood there for 3 hours in total, all for 3 x 3 minute driving sessions ! It is good you get to try the donuts, figure of 8, and a slalom around 3 cones, but the 3 minutes are over in a flash. I can’t see how anyone could get the hang of drifting in 3 minutes, and then you have another hour to wait until your next go. It feels like you should try and get the hang of one thing first before they push you to try the next thing, but I suppose its all practice. The actual 9 minutes of driving is good – the cars are perfectly acceptable for the job, and the instructors are as helpful and patient as they can be in 3 minutes. I personally think it would be much better if you could do your 3 sessions back-to back – all 9 minutes in one go. You might actually get the hang of it then, and you’d be done really quickly instead of the painful experience of hanging around for 3 hours not knowing when your turn would come. I’m afraid because of this, I would not recommend this company to anyone, and would not do this experience again. I would love to try drifting again, but not at the expense of hanging around for 3 hours.

I went on 31st Oct.2012 to Brands Hatch for the Drift Racing Experience and what an experience it was. The day started ok but went down hill very quickly,we were offered video's of the day at £20 which i purchased. The experience was supposed to last only 2 hours but after 2 hours I had only had a go at half of the elements we were told we could try, every thing took so long because every time you did an element they had to take the memory card out of the camera so they could replace it for the next driver.In the end I had to forget rest of the experience,had the passenger lap and had to leave as I had no more time to waste.I was told they would post the video to me it eventually arrived on the 29th Jan 2013.Out of 8 video clips on the memory card I only appeared in 2 of them I've phone and emailed the company and told them the problem they promised to refund my money.So 6 weeks on I've still not received my refund and can't get any replies to my phone calls or emails.It is becoming obvious that the company is not going to honour their promise to refund my money so therefore I am unable to recommend this experience to anyone who may be interested.

After reading a few reviews I was a little worried to be honest, but it actually turned out to be great fun. I went to their Brands Hatch venue, so I can't speak for the rest, but it really was a really fun day out. The cars are not the smartest looking, it has to be said, but they obviously get a hard life so I tried not to judge them by their appearance, but they performed well, all set up for proper drifting and all great fun to drive. I got to drive one of the Skylines in the morning and the 350Z in the afternoon, plus I got a couple of passenger rides, one in their BMW and one in a competition spec Lexus. The one thing I LOVED was that they really did spend the whole time encouraging me to drive the car even harder, which made a change from most driving experiences where they are more worried about the cars than the customers. One of the other groups of customers managed to smash the diff on another of the Nissans, there was no drama, no fuss, no blame, just an acknowledgement that the cars get more abuse that any cars I've ever seen, so they just stuck it in the pits and got another car out for them.... In summation, maybe not the most professional company on the planet, it's very obvious they are a small company who are just passionate about drifting, but it was still brilliant and I would love the chance to go again.

I really recommend it to my friends and others. I'll never get anywhere so cheap to drive drift car by my own.:)I booked for introduction and i love it. not much time in the car but what i want more for 60 pounds:D so now I'll book for full day :Pi read a lot of bad comments from people and good:)but some of them are really interesting. it seems like people don't know how much cots to run this cars, staff is really nice and pleasant, it was some issues with contacting them by phone and e-mail but i got normal excuse for that- they was working at event so they out of office:)I really want to thank for Academy for teaching me how to drift and i hope people will be more smart to put not only bad feedback but and good:D...:)I just didn't like one thing that we needed to wait outside for our turn to go on car- but from the other side- it is cars so they can't be inside the building:D:D:D Just really i think you need to try everything and judge by your own, not by reading other feedbacks by other people we even don't know, because sometimes we know how people are just unhappy with everything they get in their life.

I was bought the 2hr Intro to drifting by my other half, fortunately she managed to get it through Groupon..... I would not have been happy if she had paid the full £169 price. The course was advertised as an intro to drifting at Brands Hatch... Surprise no.1 was yes it is at the Brands Hatch Circuit but not on the race circuit.... but in a car park attached to the Hailwood Cafe - disappointment :-( Having been to similar driving experiences before i was prepared for some standing around but not quite as much as we had. The briefing was short to say the least (although I'm not sure what else they would need to do in comparison with the experience as the most dangerous part is probably the passenger ride. We were informed that we would have 3 goes in the car to 1. do donuts 2. do figure of eights 3. put in to practice what we had learned around a small slalom course, plus a passenger ride around the big course for a couple of laps. We (around 25 punters) were ushered outside to a small area and held back by the red and white tape - fair enough, it wasn't raining, but some seating and shelter would be nice. Taking a quick look at the staff the whole set up would be better if they were wearing corporate jackets to identify them - would make the hard operation of organising everyone look slicker. So 25 of us, 3 cars and starting from the top of the list the first 3 in the cars and off they went. At the same time starting at the bottom of the list 1 car and driver for the passenger rides. Yes the cars looked a bit worse for wear but i can understand why, so long as they drift which is the theme for the event... There was a very nice M3 BMW in white just sitting there (Boss' car perhaps which did go around the track with just the driver in it (Boss?) for a bit and then was parked up again) and anothe Bmw that joined in the event at the last session. If I had paid for an additional passenger ride for my partner then would have been miffed if she only went in the normal car and not the nice one. Anyway, 3 circuits set up for donuts and 3 cars on circuit at one time - good so far. Instruction from drivers was good - they show you what to do, explain and then help - nice guys - no phone issues, all attentive. I am an ex-kart racer (proper karts) and adapted quite well to the car control but tried to straight line everything - not the idea of drifting. My coach explained what I was doing, I corrected it and all was good. These days are typical in that you get out of it what you put in to it! listen and learn, watch and learn and practice hard! My only gripe was that all 3 sessions were far to short - maybe 5 minutes each - meaning a total of around 15 minutes in a car plus an extra 3 minutes for the passenger ride! Now you know this you know what to expect.... Fortunately the weather stayed dry albeit colder as the afternoon went on, so take a jacket and if you have your own crash helmet (I did) take it with you - much nicer than keep swapping with everyone else... The whole experience took around 3 hours in total. In summary - expect a lot of waiting, bring a coat, don't expect to have an in depth experience this is (or should be advertised as) a taster session to try and do donuts, figure of 8's and 3 runs through a very short slalom course (I did get out of first gear once.... just!), be attentive and give it your all when you sit in the car, smile and enjoy. My personal feeling is that if they halved the amount of punters per show, say 12 and ran this in a smaller window it would be better all round. they could still get the 24 done in 4 hours but just in two groups. Would mean less waiting around for us and more frequent driving. We were there from around 1pm to 4.30pm - a bit more than the 2 hours. Would I use them again if i hadn't done the intro bit already - yes! The guys were friendly, the drivers knew their stuff, the passenger ride was what it is all about and something to aim for perhaps. Disorganised??? NO! To an outsider it may look like this, but everyone got their 3 sessions plus the passenger ride. There were a few tyre changes needed but that is the nature of burning rubber.... So all in all worth the Groupon value but not the full value in my opinion...

Like a lot of the other people say its NOT a 2 hour session it is at most 10 mins driving and you learn nothing. The instructors spent more time on the phone than instructing. The cars look like they have been dragged off the scrap heap and mechanically they behave like it. They broke down at least 4 times when I was there and we were there 4 hours that's a lot of standing around. No obvious place to get refreshments. After been there for 4 hours and having less than 10 mins in the car the day was cut short due to them "running out of tyres" we were the first group of the day So disappointing.

Having seen all the negative feedback in this review page, I feel obliged to balance the reviews with something positive as I have just returned from the experience today! I booked the GroupOn 2 hour Allstars Driving Academy intro to drifting. I've done other track days (single seaters, M3, supercars, rallycross), and this seemed like a good way of improving car control skills at limits you're not encouraged to enjoy on track! Having done several experiences at numerous tracks, I am comfortable that these things can sometimes be a bit rough and ready, and rely on the people attending to listen carefully and be where they need to be when they need to be there. If they don't, things can over-run. I was "lucky" - booked at 9am (so no previous session to delay us) and 4 cars + 1 reserve for the 24 of us. They processed each of our sessions very well - I was grinning from ear to ear after the first donut with the instructor and feel completely adrenaline exhausted now! Yesterday I read these reviews and was really worried but happy to ignore them and make the best of it. I needn't have worried. Thanks to Caan (apols if mispelt) and his team for a truly unique experience - I'm sorry if machinery and scheduling have let other people down. It is not dangerous and seatbelts really aren't necessary (but provided) - Brands Hatch would not endorse it if it was. Great fun for £60 on GroupOn - would consider it worthwhile at full price. As with all race experiences, MAKE THE MOST OF YOUR TIME IN THE CAR AND LISTEN INTENTLY!!! :-)