Customer Service Nil, Adventures High Profit

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  • Value For Money

DependonDzr's review of Adventure 001 - www.adventure001.com

★☆☆☆☆

“Customer Service Nil, Adventures High Profit”

Written on: 07/10/2021 by DependonDzr (2 reviews written)

Avoid this company at all costs!

I'm pretty sure this is how they work..........

They sell adventures at reasonable/low cost through many of the different event day websites and then push for you to upgrade. If you pay more and upgrade the adventure goes ahead as planned when you book. If you don't upgrade then the adventure only goes ahead if nobody in the group you were booked with goes ahead. If anyone upgrades then they cancel the booking with the others for anyone of various reasons... i) the equipment broke ii) personnel weren't available iii) the weather... etc.

Shoddy business practice that maximises profit at the expense of customer service.

YOU'VE BEEN WARNED!!

  • Facilities

  • Value For Money

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