Refused to extend expiry date despite Covid lockdown

1.5 / 5
14% of users recommend this
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g.townsend2's review of Activity Superstore


“Refused to extend expiry date despite Covid lockdown”

Written on: 27/09/2021 by g.townsend2 (1 review written)

I have a voucher for a wine tasting tour that expires 13 October 2021. I had been unable to use the voucher, until now, because I am considered vulnerable and so have had to isolate. I have contacted all the wine tasting tours available but they are all fully booked until April 2022. I'd asked Activity Superstore for an extension but they flatly refused. I consider this to be extremely unfair.

  • Value For Money

Activitysuperstore's Response to g.townsend2's Review

Written on: 30/09/2021

Hi there,
Thanks for your review.
I am sorry to hear that you are having difficulty booking your experience.
I would like to investigate this a little further.
Could you kindly get in touch with the customer support team via the email address found on the website under the 'contact us' page.
Kind Regards,
Activity Superstore

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