Cheese trawl

★★☆☆☆
1.5 / 5
14% of users recommend this
  • Facilities

  • Value For Money

Elizabethmolly's review of Activity Superstore

★☆☆☆☆

“Cheese trawl”

Written on: 03/02/2020 by Elizabethmolly (1 review written)

We were given a meet time for our cheese trawl and arrived 15 minutes before hand as advised. 20 minutes later no one had arrived from the tour company. After a bit of investigation we called the tour company and were told we'd been given the wrong start time. While the activity store are honouring the cheese trawl they will not pay for the travel cost we're going to have to now revisit London. Disappointing.

Activitysuperstore's Response to Elizabethmolly's Review

Written on: 06/02/2020

Hi there,

Thanks for writing a review.

I am sorry to hear of your troubles.

Please do email us with your voucher number so I can look into this further for you.

Look forward to hearing from you.

Kind Regards,

Activity Superstore

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Elizabethmolly's reply to Activitysuperstore's Comment

Written on: 09/02/2020

Hi,

An e mail with my voucher number has been sent. I’m now awaiting a resolution.
Thanks

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