written by MarkFaulk on 31/03/2023
DON’T LET YOUR VOUCHER EXPIRE!
I had a voucher (£500) bought as a fiftieth birthday present, but sadly expired before I could use it. They don’t actually have as many dates or tracks available as I thought, hence it was difficult to find a time to redeem it.
It is possible to extend a voucher at a cost, but has to be done within the lifetime of the voucher.
Beyond that, they will not honour the voucher and no amount of pleading or begging will help. This is in the T&Cs, but not to have any kind of redress for expired vouchers is pretty shoddy customer service.
There are other racing experience companies who may be more forgiving, so consider this before using 6 gear.
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