Spicerhaart - www.spicerhaart.co.uk

I have been unfortunate to live in a property "managed" by Darlows a subsidiary of Spicerhaart for 18 months now. On the day we moved in they forged the inventory to cover up damage. When the patio door broke they charged the landlord £400 for repairs which consisted of sticking a block of wood across the sliding door so it wouldn't open. They have lied consistently (the only consistent thing they can manage), failed to return phone calls, ignored their own complaints procedures and now that I've made a complaint to the Property Ombudsman have claimed that I didn't pay the rent on time, despite the fact that the standing order was paid as per their instructions.

The whole estate agency/property management industry is a joke, full of cowboys and scumbags but these clowns really take the biscuit.

AVOID AT ALL COSTS!!!!!!