The worst agency I have ever dealt with !!!

Click here if this is your business
★☆☆☆☆
1.2 / 5
6% of users recommend this
Click here if this is your business
  • Value For Money

pdixon93's review of Martin and Co - www.martinco.com

★☆☆☆☆

“The worst agency I have ever dealt with !!!”

Written on: 24/08/2020 by pdixon93 (1 review written)

They don't deserve one star, but 0 stars isn't allowed. Bear that in mind.

Think of any problem you might have with an agency, and we've probably experienced it with Martin and Co. They are extremely rude and have attempted to extort anything possible from us, with the threat of court action.

We had extensive communication with them regarding the state the flat was in when we arrived - filthy and lots of disrepair. They repaired and replaced some things after a lot of chasing and arguments, but much of it was not completed. They asked us what was left to be done, we told them, and it was never actioned.

They have been extremely rude - I once phoned the office, asked who I was speaking to - as he was incredibly rude - and got the response 'Micky Mouse'. I was told by a friend that the man in the office runs the Manchester branch - but was looking to sell and I guess that's why he was so rude, because he didn't care.

During co-vid, my flatmate decided to move out but I wanted to stay as I was happy with the location and price of this flat, so asked if I could find another flatmate. They said I could, then quickly said I couldn't - they made it really difficult for me; and then they claimed that the rent was in arrears as my flatmate had not paid the portion of the rent that was her responsibility - no way was I able to afford her portion!

Many an email they don't respond to, and when they do, the tone is often incredibly rude.

They ignore important details and then act like it is the tenants' fault.

I have never been caused so much stress in regards to renting.

  • Rent Property

    Used to

  • Manchester

    Location

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0