written by OxfordshireLandlord on 06/06/2023
This service is useful and good value for money for landlords who are experienced letters. It should be noted that staff at 'Letting a Property' are not contract law qualified, but are able to point you to advice and checks required by landlords as stated on Gov.UK site.
I personally have had issues with the user interface not correctly displaying information about by tenant paying on time, and initially I was not paid my rent on time due to "The system was unfortunately incorrect". Subsequently, contacting 'Letting a Property' resolved this, and specifically a representativeĀ has been invaluable at getting a resolution.
I presume the number of staff is relatively small, I've never been able to connect to a member of staff instantly through their portal, but to give them credit, they do get back to you on e-mail and resolve issues typically within 48 hours.
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