House Simple Reviews - www.housesimple.co.uk

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Latest Reviews

★☆☆☆☆

“Poor service from chester branch”

Written on: 09/07/2020 by Mank333 (1 review written)

House simple in chester we had a very bad experience with them poor communication they never call you back, we put full asking price in on a property and told house simple to take the property off the market they never did we got our moving in date and then got gazumped and told by a voicemail we lost the house and when you phone them up to discuss they said that the matter can't be discussed we found house simple in chester very poor I hope we never have to purchase a house through them again… Read Full Review

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★★★★★

“Great service and value!”

Written on: 02/01/2020 by JonesyFTV (1 review written)

Convenient and easy to work with, and we saved a fortune compared to using a traditional agent. Efficient service from the start. Photos were very good and I could work with the photographer to get the best set of pics. You can also have a high degree of control; picking which photos are used, in which order and the description of the property. Throughout the process, communication was regular and clear. Feedback was sought from all viewings for us. Once we got a buyer House Simple worked… Read Full Review

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★★★★★

“Better than expected”

Written on: 21/11/2019 by Shields158 (1 review written)

Does what it says on the tin - sold my house for free. Good comunication at each step no problems… Read Full Review

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★★★★☆

“So far, so good”

Written on: 28/02/2019 by MrsB19 (1 review written)

The person I dealt with of House Simple (Manchester/Salford) came round on the first weekend (Sunday) in 2019 for an initial consultation. I agreed to go ahead and he immediately took photos and details. By Monday my advert was ready and went online that day. The next weekend I had 4 viewings and selected a first time buyer to sell to. I am currently well into the selling process using their solicitors and everything seems to be going well. I really like having my own online portal where I can… Read Full Review

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★☆☆☆☆

“Beware of the hidden costs!!!! Not the price advertised”

Written on: 26/11/2017

A very deceitful company that advertises one price but then puts a third more on everything after signing. We signed for £495 upfront costs but failed to open the next page telling us an extra £300 will be charged on completion. We were told a fixed £795 plus vat for conveyances . The fist page of the email confirmed this but another attachment added an extra £500 on these costs. Fixed costs ? How many people will not find out until the end and will have no choice but to pay. There are… Read Full Review

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★☆☆☆☆

“Dont expect a refer a friend bonus.”

Written on: 19/11/2017 by Sasha224 (1 review written)

Have used this company on three occasions and been happy. Have recommended a few times to friends who have used them and also been happy. Tried to claim the referral bonus promise as widely advertised and guess what?, yep harder than getting a square peg in a round hole!!.result not happy. I have been made to feel like a low life scrounger by this company as I continually call on a point of principal and am continually lied to. As a result I have supplied these people with my bank details for… Read Full Review

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★☆☆☆☆

“Shambolic waste of time. Nasty people.”

Written on: 10/11/2017 by KylanSears (1 review written)

Be very very careful when using these simpletons. They basically put u online and then sit back watching the telly I think. I've been on 2-3 months had just 5 viewings. 1 walked in and out in about 1 min and now these buffoons text me all the time to say they r chasing up feedback. I don't want feedback and I don't want irritating texts. second loved the place but then called it over valued third guy arrives 40 Mi early expecting to be let in then cancels at last minute cos he has small… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 12/10/2017

Cancelled viewing half an hour before scheduled viewing time by sending a text message, no explanation why or offering any other time slot, waste of time and useless agents, will never use them again and not recommended at all… Read Full Review

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★☆☆☆☆

“Horrendous, costly and frustrating experience.”

Written on: 22/05/2017 by MrHeavens (6 reviews written)

Just a catalogue of errors from the start in trying to use them to let my South London house. The only think they seem good at is spoofing the reviews on Trust Pilot - honestly take a look its comedy the way they big themselves up there ; they even review one phone call with staff member x being said to be "AMAZING" by another staffer (or indeed themselves)!!! They were unresponsive and slow and you have to chase them for everything. Deadlines missed listings late. Everything is… Read Full Review

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★☆☆☆☆

“Please, please avoid these dreadful dreadful people.”

Written on: 10/04/2017 by Shelton452 (1 review written)

If I could give a minus star, I would. it took ages to upload information to their site which kept on being deleted. Photos were poor and the wrong measurements entered. Kept waiting on the line with promises of call-backs that often didn't materialise. Asked for my card details as "verification" only to find £100 taken from my account at a later date. Offered week trial without full disclosure of what was entailed. Complied with their process of disengagement (via email) only to find that the… Read Full Review

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★☆☆☆☆

“DREADFUL, SHOCKING, APPALLING EXPERIENCE”

Written on: 10/03/2017 by GayleHorsfield (1 review written)

BEWARE - Once they take your money, they have no interest in speaking to you. I sold my house nearly a week ago, but I haven't heard from them, so with the help of my Solicitor, I am having to do the conveyancing myself. I have been promised calls back on numerous occasions, but nobody has ever returned any of my calls or emails. I have been lied to, been left on hold for 30 minutes, then they hung up on me. The photos weren't great, so I had to take my own and they didn't even provide me… Read Full Review

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★☆☆☆☆

“If i could give them ZERO stars I would”

Written on: 16/02/2017 by Complaint45 (2 reviews written)

DO NOT USE THIS COMPANY TO SELL YOUR HOUSE - Having an awful time with this company. Used them for a few weeks in 2016, had calls not returned, no response to emails and then my listing disapeared from Rightmove. Cancelled my agreement with them at this point as they had breached their own contract. Did not expect to hear from them again due to the breach of contract but hey presto 13 months later, with no warning what so ever they took nearly £500 from my bank account… Read Full Review

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★☆☆☆☆

“you get whay you pay for”

Written on: 15/01/2017 by Arsenault346 (1 review written)

Basically you pay for a listing. They get the money up front and that's it. They have low overheads so each listing generates a profit. Once you have signed no proactivity no contact. Unless your house is undervalued then response is poor. I reverted to my local agent who did a proper job and with regular updates and included all accompanied viewings… Read Full Review

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★☆☆☆☆

“One strep up from useless ”

Written on: 22/12/2016 by Neil123456 (1 review written)

I hope If I ever sell a property again I never have this misfortune of having house simple involved in the chain. Whilst I am not using them my buyer is they are completely and utterly useless. They have held up the whole process the keep asking the same questions over and over again which were answered by my solicitors on 3 different occasions. We were supposed to complete and exchange by the end of November and we are now 2 days before Christmas and this has still not happened. What has made… Read Full Review

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★☆☆☆☆

“poor service”

Written on: 23/01/2016 by MollyReilly (1 review written)

Viewers compiling waited ages. I didn't get viewers details till weeks later. no for sale board for weeks on end 10 phone calls. got sign in my grey paper bin! No wood or fixed on wall. Only board told to ask a hand neighbour to fix it for me! So still no sign up. Sas dont have anyone in scotland to fix up for sale boards. ok I am only paying £9 per week. but I haven't sold. no support. no feedback from viewers. stressed with them just now. Don't. You get what you pay for. they do nothing… Read Full Review

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★★☆☆☆

“Just didnt do as asked”

Written on: 30/12/2015 by philaheath (1 review written)

I approached this company on 9th December. The photos were done pretty quickly but didnt get to see them for 8+ days not the next day as quoted. HAd to call 4 times to get the pictures uploaded. No call back to complete ad, no advice, they just tell you what you want to hear. Really not at all impressed… Read Full Review

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★☆☆☆☆

“Don't pay up frobt”

Written on: 12/10/2015 by NorahMassey (1 review written)

I would personally avoid. This cost us £500 upfront. They got most of the details wrong, we had to take our own photos as the photographer turned up when it's was too dark. Wrong town in advert they did nothing proactive once they had the money!… Read Full Review

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Nicholasc1990's Comment

Written on: 26/10/2015

Don't you put in the address of the property you're selling? So what you're doing is moaning about an inaccuracy that was in actual fact your fault.

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Complaint45's Comment

Written on: 16/02/2017

We cancelled our agreement with them in Jan 2016 due to them breaching their own contract, but blow me if in Jan this year they didnt take £500 from our bank account, with no warning.

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★★☆☆☆

“I sold my own house”

Written on: 06/10/2015 by jenain (1 review written)

I'll start with the positives: Cheap - but I paid for a service I didn't receive, I'd pay more for better service in future. Get put on Rightmove and Zoopla Negatives: I had to chase everything They promised a valuation but instead provided a rightmove report of house prices in the area Communication was poor, I had to call or email at least twice to get anything done You can't hold "we don't have that facility" so have to wait for them to call back, I'm still waiting for a call back from 25… Read Full Review

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★☆☆☆☆

“ House Simple I put my house up for sale as the...”

Written on: 25/09/2015 by Tierney478 (1 review written)

House Simple I put my house up for sale as the reviews were quite positive, however I've just noticed on this page they aren't.Maybe they hide them all on this page? I did all the work myself,even taking the pictures, which they should have done.However two weeks later and plenty of phonecalls(which cost a fortune)I got fed up of waiting and did them myself. When they did finally put them on the quality was poor(which is hardly surprising as the camera guy turned up on a bike from miles… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 20/09/2015 by Hortonbi373 (1 review written)

Waste of time liars. Never honour their word over the phone, useless bunch of incompetent time wasters… Read Full Review

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