Felicity J Lord Reviews - www.fjlord.co.uk

★★★★☆
3.8 / 5
75% of users recommend this
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Latest Reviews

★☆☆☆☆

“Terrible - keep away”

Written on: 19/11/2018 by AmiyahCollins (1 review written)

They are just terrible, maybe even rogue category. Their advertisement is misleading, their customer service is poor and the property that I rented was delivered to a totally different state than promised i.e. the state was advertised and assured by the agent as excellent and I entered a smelly, dirty and dysfunctional property. Their stance is that the property is not in an uninhabitable state, because presumably, according to the agency's standards, they have exercised due care and skill as… Read Full Review

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★★★★☆

“Good friendly and personal service”

Written on: 05/10/2015 by Dax479 (1 review written)

Very quick to find a buyer who unfortunately didn't exchange contracts after two months. Not entirely FJ Lord'd fault but at times I was getting conflicting information and had to chase them on a few occasions. After putting the property back on the market two potential buyers were found quickly and this time communication was good and a competitive price was offered. The sale went to completion satisfactorily with good communication to the end. I liked the personal service from a very… Read Full Review

Fjlord's Comment

Written on: 18/11/2015

Thank you for your review. We were really pleased to read this. Thank you also for the feedback you provided.
Congratulations on the sale.

Kind regards
Melanie Smith
Customer Relations Manager

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★★★★★

“Thank you FLJ!”

Written on: 11/12/2014 by catflapking (1 review written)

FLJ were great - professional at all times, viewings as promised, good advice given and the marketing was excellent. 10/10.I would have no hesitation recommending FJL. A special thanks to Shobad! … Read Full Review

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★★★★★

“Great professionasl service!”

Written on: 12/09/2014 by qhPollock347 (1 review written)

FJL is a very experienced and professional estate agents. They were spot on with the valuation, found a buyer within four days and the whole process was easy and smooth. Their recommendation for a solicitor and surveyer was very helpful. All in all a great experience where they took all the stress away. Highly recommended.Many thanks for a seamless sale… Read Full Review

Fjlord's Comment

Written on: 24/09/2014

Hi,

Thanks for your review - it's great to hear about the good experience you had with us and the service you received.

All the best for the future!

Melanie Smith
Customer Relations Manager

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