Express Estate Agency Reviews - www.expressestateagency.co.uk

★★★★☆
4.5 / 5
90% of users recommend this
  • Value For Money

Media Gallery for Express Estate Agency - www.expressestateagency.co.uk

Express Estate Agency - www.expressestateagency.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Absolute mess don't use this company as they make up...”

Written on: 14/01/2021 by Riyan278 (1 review written)

Absolute mess don't use this company as they make up your signature on the acceptance of what they are offering BEFORE seeing a draft. Would you sign a document before seeing it or letting your Solicitor OK it? Thanks though to the agent only for realizing what had been done & that was enough to give me the heads up that something was wrong! I should add that I have used this sort of company before & they have followed correct procedure before signing up electronically! No a good week or so… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Feed back”

Written on: 13/01/2021 by Faulkner2021 (1 review written)

Great service straight forward information and advice on how to progress in our property sale, we look forward to further communications with the members of this service thank you Mr & Mrs faulkner… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Peoperty valuation online”

Written on: 12/01/2021 by rrJones77 (1 review written)

Very helpful and informative, valuation, really good that the property would be put on a national market rather than just a local one, great customer service, friendly staff. Property valued at a decent price. Only wanted a valuation of the property to see what my options were was told it could be on the market within a week. No sale no fee which is great but just looking at options for the time been. Would definitly recommend. Thank you. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Knowledgeable, Accurate, Well presented”

Written on: 09/01/2021 by Vamy (1 review written)

The agent was well presented and seemed knowledgeable on the housing market. Looks like they have lots of platforms where to advertise properties which makes me think they'll manage to reach more customers than others. Seemed professional and gave a detailed breakdown of the process and requirements to start marketing the property. Would recommend giving them a go especially for the competitive fees in relation to high street agencies. Looking forward to start working with them soon… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“knowledgable and helpful”

Written on: 08/01/2021 by Teaganm188 (1 review written)

A SUBJECT MATTER THAT WAS ALIEN TO MYSELF, HAVING RECENTLY BEEN GRANTED PROBATE OF MY FATHERS ESTATE. DURING THE VIDEO LINK EVERYTHING I NEEDED TO KNOW WAS EXPLAINED IN LAYMANS TERMS, ALL QUESTIONS ANSWERED, GIVING MYSELF A NEW FOUND UNDERSTANDING AND APPRECIATION OF THE WHOLE SELLING PROCESS. AS A LAYMAN I WOULD DEFINETELY RECOMMEND EXPRESS ESTATE AGENCY WHEN ASKED. LOOKING FORWARD TO THE NEXT STEPS IN THE SALE OF PROPERTY. PRICES AND TIME SCALES HAVING BEEN EXPLAINED ARE WITHIN PERAMETERS I… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Appointment didn't happen”

Written on: 07/01/2021 by jmc1986 (1 review written)

Appointments was booked. Got a message saying they were running late. Then never turned up. Complete waste of time. Especially seen as the letter we got said "text your postcode to this number xxxxxx to get an instant valuation.". Nothing instant about it. Very poor. Avoid… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Consciencious, smart ”

Written on: 07/01/2021 by Eae00 (1 review written)

Helpful and detail orientated. Not only working to my ideal price but provided good advice. She is goal driven, while showing a gregarious and helpful nature. As a customer, you gain a sense of trust with an agent like this… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Professional & approachable”

Written on: 05/01/2021 by Drew-Purcell (1 review written)

Professional, brief but organised, answered all my questions and very pleasant to speak to. Wasn't sure if it would be a hard selling approach but it wasn't at all and we will almost certainly use this company after I have referred to my fellow attorneys. More expensive than current agents but not much and I expect them to be MUCH more proactive so… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Plenty of promise.”

Written on: 04/01/2021 by Fullermx125 (1 review written)

I was told they can get me a buyer within three months so I look forward to selling my house within the next couple of months. I will update when it happens. The actual review over the phone was good but I struggled a bit with listening to the agent due to the noise in the background but managed to get the main details of the offer. I would reccomend this to anyone who is trying to sell their property… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Valuation within 60 seconds - no chance”

Written on: 01/01/2021 by tdCarroll445 (1 review written)

This is not really a review of Express Estate Agency as an Estate Agency. I simply clicked on "Obtain a Valuation in 60 seconds" on the website - this led to a series of questions and ever since then they have been informing me that my online valuation meet - zoom suggested - is arranged for a future time and date, with frequent reminders. I have ignored these as this is not what I expected "... withing 60 seconds..." I still have no valuation!… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“First time exceptional service! ”

Written on: 01/01/2021

Spoke with an agent first time today. She put me at ease right away, answered all my questions and removed my concerns and worries. My property has been on the market for 4 months without any success. After speaking with her, I can now see light at the end of a very long tunnel. Looking forward to working with this agency and selling my property - which would be a dream come true!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Waiting for an email regarding the call as we were...”

Written on: 30/12/2020 by MrsL02 (1 review written)

Waiting for an email regarding the call as we were unable to connect due to glitch in system. Video call could not happen As of yet no email has come through to me… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“never turned up ”

Written on: 30/12/2020 by rbains (1 review written)

your rep never attended the call… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Very knowledgeable ”

Written on: 30/12/2020 by NNawaz (1 review written)

Rihanna was really friendly and was able to answer all the questions I had for her… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Knowledgeable but lacking professionalism”

Written on: 30/12/2020 by Raffertydw215 (1 review written)

Through out the conversation I can hear quite a lot of people talking in the background which was quite disturbing. The consultant was polite at the beginning, but when I expressed difficulty and unwillingness for people to view my apartment physically during Tier 4, she suddenly snapped at me by saying if I am not seriously in selling my property I should only contact the company when I am ready as it would be a waste of everyone’s time. I was surprised by her words as well as her attitude… Read Full Review

Report this review
Was this review helpful? 1 1
★★★★★

“Excellent and informative ”

Written on: 29/12/2020 by PrestonRussoItalian443 (1 review written)

Very good service explained easily and with no hassles… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“really good service”

Written on: 24/12/2020 by lindacarltoncenter (1 review written)

very approachable and friendly and proffessional told me everything i needed to know and didnt rush me or push me into doing something i didnt want Thankyou… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Delivered with confidence , informative.”

Written on: 24/12/2020 by apas1062 (1 review written)

The agent delivered with confidence and although we have sold numerous property this fresh approach may deliver the result we are looking for… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Professional and informative ”

Written on: 22/12/2020 by Pscmc (1 review written)

The agent was extremely professional and explained the various options clearly to me. I got all of the information that I needed but there was no impression of a “hard sell” approach in trying to get me to sign up. The session convinced me to give them a try and I am confident they will be able to help me sell my property. Only negative was that the image onscreen froze occasionally but that may have been an issue with my broadband connection!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Informative and listened”

Written on: 21/12/2020

Rhiana phoned at the exact appointment time on Friday. She talked me through the options, whilst considering my personal circumstances. She reassured me that she was there to help by email at any point in time. I had expected to receive some information relating to houses that your organisation had sold in my area but have not received this as yet. We agreed a date and time that someone else would phone me (Mon after 11am) but this didn’t happen. … Read Full Review

Report this review
Was this review helpful? 0 0
overview