Express Estate Agency Reviews - www.expressestateagency.co.uk

★★★★★
4.5 / 5
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Express Estate Agency - www.expressestateagency.co.uk

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Latest Reviews

★☆☆☆☆

“no feed-back. Calls not returned. D ”

Written on: 24/03/2020

Very poor from the outset. Felt like I was mislead from the very beginning. This is only a 24/7 Estate Agent when your buying - selling is purely 9-5 Mon-Fri. I even had to write my own description of the house. Poor service. Never get any feed-back from viewings except when I call Express Est. directly ask for it. I always have the impression they are only interested in the commision (V. expensive - 1.5%) and you definitely don't get the level of service you should expect from the price you… Read Full Review

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★★★★★

“Friendly and professional service”

Written on: 20/03/2020 by Adriana216 (1 review written)

Excellent professional device .Dealt with enquiries promptly.we got the price we were looking for… Read Full Review

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★☆☆☆☆

“Clueless ”

Written on: 19/03/2020 by HayleyBL (1 review written)

Everything was great until the offer was accepted and we were passed to the female rep, she simply didn’t have a clue, she would contact me every Monday for an update but do nothing proactive herself, matters were made worse when she let the disabled seller moved into rent accommodation without checking with us for a completion date, costing the seller additional payments and much distress. We ended up asking for the sellers details, so we could keep them updated ourselves. The final straw… Read Full Review

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★★★★★

“Excellent service, kept up to date with everything...”

Written on: 18/03/2020 by Khany30 (1 review written)

Excellent service, kept up to date with everything along the way. Great communication skills. Would definitely recommend to anyone… Read Full Review

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★★★★★

“House sold 16 March 2020”

Written on: 18/03/2020 by Frogbbbbbb (1 review written)

Sales Progressor handled the sale of my house from conception to completion with amazing speed service. Apart from updating my EEA digital account that demonstrated the step by step sale progess, he provided me with updates over the telephone, providing the personal touch which gave me great ease and confidence that the sale of my property was happening. I am ever so Grateful that I completed on the sale of my house...SOLD!!… Read Full Review

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★★★★★

“Definitely better then others ”

Written on: 16/03/2020 by StefanWilson (1 review written)

Very good customer service, always keep you informed. Very positive customer orientated attitude. Never give up and find the best solution. Done everything as promised, choose them , as they are very reliable and down to earth people. Cannot even compare to other companies I have tried. This is different league… Read Full Review

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★★★★★

“Top rating”

Written on: 14/03/2020 by Kelvindixon (1 review written)

We have used Express Estate Agency in the past and we were not disappointed as usual. From start to finish, the person I dealt with kept us informed throughout the procedure. We will recommend Express in the future, thank you! There is nothing not to like with this company, quick efficient and very helpful… Read Full Review

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★★★★☆

“Express lives up to it's name”

Written on: 13/03/2020 by Safarstate (1 review written)

From 1st contact to house going live, all staff professional & helpful. Great to have one person as main contact. Love the app for updated & messaging staff. Only complaint was my property general description & details are terrible, neglected to mention, new gutters & sofit, new carpets, new doors & downstairs toilet. All items I consider important for buyers to note… Read Full Review

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★★★★★

“Enthusiastic committed dedicated ”

Written on: 09/03/2020 by Izaiahe51 (1 review written)

The person I dealt with was very understanding with what I wanted. She is very pleasant and has sent a few views on my property… Read Full Review

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★☆☆☆☆

“I am in the process of making a formal complaint about...”

Written on: 09/03/2020 by Suedavid (1 review written)

I am in the process of making a formal complaint about the appalling service I have received… Read Full Review

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★★☆☆☆

“Would not recommend ”

Written on: 06/03/2020 by Hhhhhhhh3 (1 review written)

The system and online/ review side of it is a great idea. Only to be let down by the sales person. I felt like i wasn't listened to, my offers were not passed on and the sales person came across as very greedy and arrogant. I was interupted alot. The sale of this house was down to the woman selling and not at all helped by the sales person. The other sales people that i only briefly spoke to when unable to get through to the allocated one seemed really helpful as i would expect. I hope that… Read Full Review

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★★★★★

“Amazing service ”

Written on: 05/03/2020 by Kyle777 (1 review written)

Done exactly what they said. couldnt be easier to contact, got lots of viewings straight and did everything at a great pace was no messing about… Read Full Review

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★★★★★

“Top service, communication and results!”

Written on: 17/02/2020 by Williamsgr6 (1 review written)

The initial enquiry was handled well and without pressure. The initial meeting was helpful, informative and frankly impressive. As soon as we had signed -up, the communications were immediate, useful and friendly. Within a couple of days we had our own online account and desktop, account manager and the details were prepared. The photos were arranged without hassle and taken professionally by a local photographer - very friendly and great photos. Weekly updates and commentary on what was… Read Full Review

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★★★★★

“Top service, communication and results!”

Written on: 17/02/2020 by Williamsgr6 (1 review written)

The initial enquiry was handled well and without pressure. The initial meeting was helpful, informative and frankly impressive. As soon as we had signed -up, the communications were immediate, useful and friendly. Within a couple of days we had our own online account and desktop, account manager and the details were prepared. The photos were arranged without hassle and taken professionally by a local photographer - very friendly and great photos. Weekly updates and commentary on what was… Read Full Review

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★★★★★

“Fantastic Express Estate’s ”

Written on: 27/01/2020 by scotchalan (1 review written)

When we first started using Express Estate’Agents we were not expecting anything special. But we were soon surprised. Giving a dedicated agent keeping us up to date with every booking and viewing. We were texted and emailed about every viewing and got Constant feedback over the Phone from our dedicated agent. I could not be happier with Express Estate’s agents they have been fantastic in every way possible. I would love to thank our dedicated agent once again. Thank you so much to all the… Read Full Review

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★★★★★

“Excellent Service”

Written on: 27/01/2020 by clairembell (1 review written)

The person I dealt with has offered a brilliant service. Very proactive, constantly chasing interested parties and speaking to me almost every day to check viewings and keep me up to date. He has a "can do" attitude. Very refreshing… Read Full Review

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★★★★★

“Easy and efficient.”

Written on: 08/01/2020 by Francis2020 (1 review written)

The service was efficient and quite easy. I was kept informed of the progress and feed back on viewings. Great service… Read Full Review

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★★★★★

“The person I dealt with has been really helpful...”

Written on: 06/01/2020 by Jack16 (1 review written)

The person I dealt with has been really helpful thought-out the whole process. Communication has been much better then what we experienced with other estate agents. House sold in under 2 weeks after being on the market for 6 months with a local high street agent. Everyone we've dealt with at express has been very professional, helpful and honest. … Read Full Review

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★★★★★

“Súper quick sale”

Written on: 06/01/2020 by CeciliaMV (1 review written)

We viewed on Saturday afternoon, made an offer that night and we started the buying process on Monday morning. I could not asked for a faster buying process. Thanks… Read Full Review

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★★★★★

“Smooth sailing.”

Written on: 02/01/2020 by 497Burgess (1 review written)

Very helpful, very quick and understanding of my needs and expectations. No hassle for myself who is a first time buyer making sure I understood all and was happy before proceeding. … Read Full Review

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