Entwistle Green Reviews - www.entwistlegreen.co.uk

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Latest Reviews

★☆☆☆☆

“Absolutely appalling ”

Written on: 14/07/2021 by MarioPotter (1 review written)

I'm literally fed up of waiting for repairs to a faulty back door, a cracked ceiling from leaks and worst of all no hot water for six months, they also overcharge on rent, dear landlords and tenants, do not give this agency any business if I were you… Read Full Review

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★★★★★

“Entwistle Green - Allerton”

Written on: 17/02/2021 by Neveah399 (1 review written)

Telephoned yesterday and spoke with a person at Entwistle Green, Allerton. I feel I need to break a habit of a lifetime to recognise outstanding service. I found her to epitomise everything I believe in when delivering exceptional service. To summarise my thoughts: · Diplomatic · emotionally intelligent · highly knowledgeable – able to explain complicated points in a simplistic way and come up with options. She is clearly someone who enjoys what she does, as it was very clear that… Read Full Review

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★★★★★

“Cleveleys Branch- Fantastic staff”

Written on: 20/10/2020 by Kathnich (2 reviews written)

The above branch couldn’t have been more helpful in the purchase of a property that I was doing especially the person I dealt with who went above and beyond what was expected of him especially when the estate agent I was selling with was useless and couldn’t be bothered to do the work. He contacted all the solicitors in the chain on a regular basis, gave me updates and help. The Branch manager was also fantastic telling me to ding if there was anything more that they could do. Both of… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 12/12/2017 by veBradshaw397 (1 review written)

This letting agent is the most dishonest I have ever had the misfortune to deal with. Rented a flat for my elderly father in July and advised that landlord had decided to rent not sell. Advised client was looking for min 3 years on a rolling 6 month basis. E-mail out of the blue in October advising lease terminating in January. Queried this and told flat had been sold. Asked why we did not have courtesy of a phone call (couldn't get them off the phone when they wanted their exorbitant fees at… Read Full Review

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★☆☆☆☆

“Fees, Fees, Fees”

Written on: 04/08/2017 by Hood1958 (1 review written)

The property we lease is managed by Entwistle Green, the initial fees were high and now we are being strong armed into lease renewals with Admin fees we can't afford. They will apparently not be budging on this at all. Funnily enough I asked about this before we moved in and were told it was a 6 months with rolling after that. The middle middle man communication seems like the Landlord is being told one thing and us another. Before we moved in the Agent we had was useless, gave us incorrect… Read Full Review

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★☆☆☆☆

“Entered my house without permission”

Written on: 29/06/2017

Absolutely appauling. Myself and my partner are living in a house that is being sold (no sign outside, however). I came home from work today at lunch, and there was a knock on my door. I was busy, so ignored it. My dog was barking at the hall way, so I went outside, to find an estate agent and two customers in my hallway! They told me they were in my house for a viewing. Neither myself nor my partner had been informed that people would be entering our home for a viewing. Although I informed… Read Full Review

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★☆☆☆☆

“Misleading Information?”

Written on: 01/03/2017 by Malcolm251 (1 review written)

Entwistle Green (Lytham St Annes office) told me that the ground rent on a flat was 500 pounds and on that basis I paid a deposit. The flat was in a new development by Westby Homes called The Atrium. What they didn't tell me was that the ground rent was subject to all sorts of complicated financial terms which pose serious financial risk to the buyer. I pulled out of the deal and asked for my money back. They have stopped communicating with me. … Read Full Review

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★☆☆☆☆

“Terrible Service”

Written on: 05/01/2017 by picklesdp (1 review written)

This estate agent has the highest "finding" fees (reference checks, credit checks, etc. etc. etc.) but promised exceptional service. I rented a property for 18 months. Some things like the landing light were never fixed. The shower took over 2 months to fix. It took them 4 MONTHS to send me the exit inspection document. The landlord demanded 250 for wear and tear. The estate agent did not give any opinion on the demand. The inspection documents have such small photos you cannot tell if the… Read Full Review

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★☆☆☆☆

“Appaling estate agents! ”

Written on: 30/08/2016

This estate agents is appaling for promising propertys. They are quick to take your money but then give the property to other clients even after saying they will takw it off markett and put let agreed! I will never rent through this agency and would not recommend it after been messed about multiple times… Read Full Review

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★☆☆☆☆

“Beware of this estate agents!!”

Written on: 30/08/2016 by nfZiegler260 (1 review written)

Absolutely appalling estate agents and just give false promises!! Will not use again! Would not recommend… Read Full Review

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★☆☆☆☆

“Daylight Robbery”

Written on: 16/08/2016 by Medina11 (1 review written)

Fees are extortionate - they take around £425 for outsourcing all referencing and credit checks. I've actually spent hours on the phone trying to rectify mistakes that were made in my tenancy agreement and sorting out things that should be already been done by the landlord and agency (such as making sure the property is listed on the National Grid, getting my house number from the council and paying money to have telephone and tv lines fitted (yeah, I get that it's not in my tenancy… Read Full Review

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★☆☆☆☆

“WORST ESTATE AGENTS ”

Written on: 15/07/2016 by RIRI89 (1 review written)

I would never recommend anyone to use Entwistle Green to rent a flat. I wish I had read the reviews previous to signing a tenancy agreement. They have revived not more than 2.5/5 at any of their branches. I was moved into a really dirty flat with dirt all over the walls,oven was disgusting, bathroom was terrible ( looked like it had never been cleaned), broken wardrobes and cupboards, broken firealarm. The washing machine does not clean my clothes properly and leaves them smelling damp. The… Read Full Review

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★★★★★

“Happy with my choice of estate agent”

Written on: 15/07/2016 by Tramp24 (1 review written)

I sold my house with the Penwortham branch of Entwistle Green, I am an elderly lady and had lived in the same house for almost 60years, it was important to me that I could trust the girls with every aspect of selling my home. All the girls I dealt with were friendly, professional, super efficient, and made my only ever experience of selling a house just very easy. I would recommend and indeed have done so on several occasions to use their services. Well done girls… Read Full Review

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★★★★★

“"Go for it"”

Written on: 13/06/2016 by Sally-J (1 review written)

I highly recommend the staff at Entwistle Green's Leyland branch office. I took their advice from the start and was confident that they could deliver what I asked of them. Choosing their Enhanced Package paid dividends and within a short space of time I had the viewings they had promised and a sale pending. The staff kept me up to speed throughout the sale process and liaised in a professional manner with all parties. I would not hesitate to say in my opinion they are by far the superior agents… Read Full Review

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★☆☆☆☆

“Appalling Letting Agent”

Written on: 19/05/2016 by White345 (1 review written)

Would not recommend renting a property from this agent. They do not carry out sufficient landlord checks. My daughter was paying £750 per month for a house which had no heating, faulty door locks, no hot water, somebody elses sofa in the living room and faulty electrics. Entwistle could not get hold of the landlord as he was not answering his phone and so told us there was nothing they could do as she had signed a 12month tenancy… Read Full Review

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★☆☆☆☆

“Liars ”

Written on: 14/05/2016 by 318Davenport (1 review written)

This company is a joke, they lie to you promise call backs that never happen. Give out false promises that a property will be yours. Although I did not actually rent with this company I feel the need to express my disgust in how Iv been treated. At 6 months pregnant and desperate for a new place I finally found one and contacted this company 8 times over a week who told me that it wasn't available but I would be contacted FIRST as soon as it was, next day the property had been let… Read Full Review

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★☆☆☆☆

“Greedy, Lying, Unprofessional, Unhelpful!!!”

Written on: 27/04/2016

Would not recommend this company to anyone! Moved into a property and asked for gas safety certificate (which is required by law), they didn't bother doing anything about it. However, got a phone call the other day from Enwistle Green saying they'll have someone in to check the gas the same day so I stayed in and no one attended. The next day got a call from the Liverpool branch, accusing me of 'blanking' their calls, I told her I had waited in yesterday after speaking to someone else at… Read Full Review

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★☆☆☆☆

“£425 admin fees to do a bit of paperwork and a credit...”

Written on: 23/04/2016 by LelandWren (1 review written)

£425 admin fees to do a bit of paperwork and a credit check shocking double the cost of most agents… Read Full Review

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★☆☆☆☆

“This comapny is full of liars and idiots i would not...”

Written on: 28/02/2016 by Boyd392 (1 review written)

This comapny is full of liars and idiots i would not want to live in one of thier drug dens allerton branch is the worst unable to provide good customer service… Read Full Review

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★☆☆☆☆

“UNPOFESSIONAL AND RUDE”

Written on: 21/12/2015 by Carlson152 (1 review written)

This letting agency (Allerton Road, Liverpool) is staffed by unprofessional and rude individuals who blame either the landord or the tenant for their incompetency. You will likely be labelled 'difficult' or 'patronizing' by their staff if you have any questions and issues relating to their 'service' that they don't have the professionalism to deal with. The staff are defensive, offensive, aggressive and unhelpful (after they have received their fee's of course). They get particularly upset if… Read Full Review

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Classic89's Comment

Written on: 29/01/2016

I am a tenant our their's currently and from what you have said. I can confirm that they are absoultely rubbish. I have issue's with my property and they are just kicking me about by doing nothing about it. Cooker is not working, doors hard to Open, Area not working and they are telling me i cannot leave the house. Proper rude people they are. I will actually warn Tenants to stay off them. They even overcharge and do all sorts of rubbish. I am going to report them to the Council.

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