Poor Service & Wrong Calf Size

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McGee80's review of The Saddlery Shop - www.thesaddleryshop.co.uk


“Poor Service & Wrong Calf Size”

Written on: 04/10/2021 by McGee80 (1 review written)

I ordered a pair of Shires Moretta riding boots UK 4/EURO 37 Standard from the company, but the calf size was wrong. The boots were too small. When I measured the boots, they were 32.5cm at the widest part of the boots. My calf size is 34.5cm and 35.5cm on the other, and I clearly could not have fitted into those boots. According to their website, a standard pair should fit 34.5-36cm' sized calves. I called the company to see if they could offer free return service bearing in mind it was not the customer's fault at all. But, they did not. I am very disappointed and have wasted more money on postage.

I should have read all these other reviews before purchasing from them.

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