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“Rubbish Aftercare”

Written on: 19/12/2012

I ordered a set of Lister clippers, which arrived when expected, but they only worked intermittently. When I contacted Farmcareuk, they fobbed me off to the manufacturers. I had to return part of the order to Lister, but they found no fault and returned them to me. Clippers still only worked intermittently. Farmcareuk still insisted I send them to the manufacturer. Still no fault found. Finally I insisted on replacement or refund, as they never worked consistently straight out of the box. At first they said they would not replace them as no fault found. Eventually they agreed to refund me. I'm still waiting. The whole issue has so far taken 2 months!!

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