Allstars Driving Academy - www.allstarsdrivingacademy.co.uk

I purchased two vouchers for my son and his friend for their 21st birthday in February 2014. We have tried to phone, email, Facebook and text them regarding a booking and have had no answer or reply. I've been trying to get our money back ever since. Very upset and disappointed.

I attended the drift school over a year ago and asked for a USB of my afternoon there costing me £20 extra to the price of the event to date I have not received the USB and can not believe Brands Hatch actually have connections with such a poorly run event. the organiser said would send USB and a refund but he is full of bull. I would never recommend this event to anyone and feel disappointed in Brands Hatch letting these type of events happen at such a prestigious venue. If only I could get a reply to why it's run so badly? ?

Arrived at Brands Hatch at 10.30 for 11.00 experience. Although I know Brands Hatch pretty well it wasn't that easy to find. Signed on fine and more or less on time. Safety briefing was ok but actually since the experience was all in first gear the danger was limited.

Two main negative points - the 3 different parts of the experience were all in very different cars - the first was a turbo with some turbo lag the second was not and had more grip and the third was an automatic with incredibly heavy steering. The key to drifting is to balance on the throttle so if the cars had all reacted the same, it would have made it much easier.

for each part the instructor was different and so the approach taken was very different. Not helpful if you are trying to learn drifting in 15 minutes.

To make this experience work - as it is only around 15 minutes driving altogether - it should all be in the same car with the same instructor so there is an element of progression. After a good start with the doughnuts I gradually regressed under the differing approaches to teaching/coaching and the completely different cars. The final instructor wasn't interested at all and in the few minutes I had, I spent all the time trying to get my head round how to deal with the heavy steering and automatic gearbox. I was very relieved to get out and go home.

I'm not usually one for writing negative reviews, but the 2 hour Drifting experience at Brands Hatch was little more than a disappointment.

Drifting around a race track seemed like such an exciting idea and I had been looking forward to the experience for some time after having picked up what I thought was a good deal via Groupon.

Upon arrival, it was unclear where to go to sign on- No signage or direction forced me to scout around for some time before finding an assistant who could direct me to where I needed to go.

The event seemed poorly organized- there was a lot of waiting around -30+ minutes between taster sessions and each of the 4 sessions lasting between 2 and 3 minutes.

I don't know why the lessons couldn't be condensed into a solid block of minutes per customer to save so much hanging around?

For the first session; after 35 minutes my name was called, was rushed into a car and given no more than a couple of minutes to try my hand at donuts. The time given in the seat meant it was practically impossible for a novice like myself to get used to the car and how it handled, let alone perfecting unfamiliar maneuvers. After 2 minutes of experimentation and condescending instruction part 1 was over and I was left thinking "Was that it?!"

Session 2 involved being driven around a small track by a pro- this was great fun, although rushed and felt like I was on a conveyor belt with one customer out the seat and then next straight in.

The third session was a little better- with a far less critical and condescending instructor. After 3 minutes I was beginning to get the hang of figure of 8s, but still there wasn't enough time to get stuck in.

The last session, again, was over in a flash. 5 track laps were promised via the Groupon site, but only 3 slalom laps were delivered and the laps were short!- perhaps 25 seconds from start to finish?

As each driving session was so short and rushed, the experience seemed pretty pointless. I was left feeling underwhelmed and ripped off. Most of the 2 hours is spent hanging around behind a fence and while I did learn a few basic bits and pieces, I wouldn't have paid more than £20 tops if I'd known how it would be and certainly wouldn't do it again.

We bought the 2hr Drifting Experience with AllStar Driving Adademy through Groupon, and attended the Brands Hatch day in August 2013.

The lady on reception was so abrupt and blunt to everyone that she was positively rude. Apparently they were running behind and she was trying to sign people in, as well as calling out who was next on the track, but for the first impression you get of the company, it was terrible.

The briefing was also running behind, and because of this, she ran through the checklist at a rate of knots and you didn’t really understand what was happening, what order things would happen in, or how long it would all take.

The groups then stand behind a wire fence where you can watch the professional laps.

There didn’t seem to be any order to who was called up, there was no information on when you would be called, and for which session. You just had to stand at this fence the whole time in case your name was called.

All they need is a simple loudspeaker to call your name, or some written guidance on which sessions go when. At least then it would allow you to wander off, get some food and drink and not be afraid to leave the fence incase they call your name !

So we ended up being stood there for 3 hours in total, all for 3 x 3 minute driving sessions !

It is good you get to try the donuts, figure of 8, and a slalom around 3 cones, but the 3 minutes are over in a flash. I can’t see how anyone could get the hang of drifting in 3 minutes, and then you have another hour to wait until your next go.

It feels like you should try and get the hang of one thing first before they push you to try the next thing, but I suppose its all practice.

The actual 9 minutes of driving is good – the cars are perfectly acceptable for the job, and the instructors are as helpful and patient as they can be in 3 minutes.

I personally think it would be much better if you could do your 3 sessions back-to back – all 9 minutes in one go. You might actually get the hang of it then, and you’d be done really quickly instead of the painful experience of hanging around for 3 hours not knowing when your turn would come.

I’m afraid because of this, I would not recommend this company to anyone, and would not do this experience again. I would love to try drifting again, but not at the expense of hanging around for 3 hours.

i attended the allstars drift day last year with my friend for his birthday (i watched and filmed for him) and it was a good day he enjoyed it!

i could see where peoples bad reviews came from but i had told myself to try it as my friend had such a good time

i went on the 5/6/13 and booked a day off work and it was well worth it!

they must have different staff because everyone there was very helpful and and it all ran like clockwork, the safety briefing was great and settled my nerves!

they had 2 skylines, a soarer and a 350z for us to play with and for the passenger rides they had a 328 bmw, a black soarer (which belonged to james the owner who was more than happy to take people out in!) and a 4 door skyline

the instructors were very helpful and down to earth and really gave me encouragement to drive well! we did doughnuts, a figure of 8 and a lap run followed by a passenger ride!

all in all well recommended and definitely worth it!!!

My parents booked this driving experience through groupon, if ur thinking of doing the same DON'T!!!!! We originally booked the experience for feb, they texted us at 1130pm the night before saying they had to cancel the experience at brands hatch for the following day. We re-booked for tomorrow, they had to change the venue, which was now in Essex?? In an airfield?? Thought I better call this morning to check the booking is all ok, (they are also a nightmare to get hold of via phone!!!) finally got to spk to someone only to be told they had no bookings in Essex!!!! Even though I had email confirmation of this! So annoyed as my partner booked day off work!!! Their customer service skills are dreadful!! I would never recommend this to anyone! They think it's acceptable to let people down at the last minute!! DON'T BOOK THIS!!

I went on 31st Oct.2012 to Brands Hatch for the Drift Racing Experience and what an experience it was. The day started ok but went down hill very quickly,we were offered video's of the day at £20 which i purchased. The experience was supposed to last only 2 hours but after 2 hours I had only had a go at half of the elements we were told we could try, every thing took so long because every time you did an element they had to take the memory card out of the camera so they could replace it for the next driver.In the end I had to forget rest of the experience,had the passenger lap and had to leave as I had no more time to waste.I was told they would post the video to me it eventually arrived on the 29th Jan 2013.Out of 8 video clips on the memory card I only appeared in 2 of them I've phone and emailed the company and told them the problem they promised to refund my money.So 6 weeks on I've still not received my refund and can't get any replies to my phone calls or emails.It is becoming obvious that the company is not going to honour their promise to refund my money so therefore I am unable to recommend this experience to anyone who may be interested.

After reading a few reviews I was a little worried to be honest, but it actually turned out to be great fun. I went to their Brands Hatch venue, so I can't speak for the rest, but it really was a really fun day out.

The cars are not the smartest looking, it has to be said, but they obviously get a hard life so I tried not to judge them by their appearance, but they performed well, all set up for proper drifting and all great fun to drive. I got to drive one of the Skylines in the morning and the 350Z in the afternoon, plus I got a couple of passenger rides, one in their BMW and one in a competition spec Lexus.

The one thing I LOVED was that they really did spend the whole time encouraging me to drive the car even harder, which made a change from most driving experiences where they are more worried about the cars than the customers. One of the other groups of customers managed to smash the diff on another of the Nissans, there was no drama, no fuss, no blame, just an acknowledgement that the cars get more abuse that any cars I've ever seen, so they just stuck it in the pits and got another car out for them....

In summation, maybe not the most professional company on the planet, it's very obvious they are a small company who are just passionate about drifting, but it was still brilliant and I would love the chance to go again.

Do not touch this company allstars driving academy with a barge pole. Bought an experience for My husband for Xmas when we went to it they said they had texted us to say it was cancelled due to a lorry crash on m25, this apparentley happened at 5.25am but we got the text at 10am when we got there.thay offered him a drive in a car park doing donuts and then rebook experience .. 2 hours later he still hadn't got in car and we had to go.

The dates to rebook he cannot due to his job and he had already booked holiday to do this day.

I was really unhappy as it had ruined a day that I had been planning fow a few months.

When I posted on there website to get them to contact me they deleted it.

I contacted them by phone email and Facebook message on numerous occasions with no answer to get a refund .. Even groupon cant get in touch with them. Next step trading standards. The story of the crash was made up as I checked in the traffic weather websites. Lots of bad reviews.. I just wanted a reply and they don't have the manners to do this.