Crown Carveries - www.crowncarveries.co.uk

The staff were friendly, brill service. The food was great (second time I've been here in as many weeks) and would recommend to anyone. Reasonably priced, great value for money. The fact that they serve real ales is a massive bonus!!

Went for Sunday lunch with my granddaughter, waited 20 mins to be served but we were a bit taken aback when they were only serving 2 meats, i'm sure the menu states choice of 4 meats, apart from that satisfied.

food cold and not cooked very small amount of meat roast potatoes are burnt,if you are not a regular you get 2 slices of meat not very friendly would not recommend this place to any one who wants a good meal.

since the new manager took over the place has gone to pot. All he wants to do is post notices up warning bout this that and the other and then has to have team meetings etc closing the Carvery early . What's the point of having a team bonding night which yet again Carvery was closed at 9pm when more than half the staff are all from the same family. How many other carverys have done this. Wait till Christmas time yet again if you want a late meal goodness knows what time they will close but you can bet their excuse will be something stupid.

Went to a pub whilst on holiday Scarborough, scalby manor, tried to use a gift card i had been given but wouldn't work,told it was "invalid" so had to use my own money.

the meal was fine the staff were good and overall pub was also good, just the card didn't work.

contacted m and b dining card services only to be pushed from one to the other.

in the end the pub manager contacted me and offered a gift card of the same amount until "guest Services" sort out mine.

this came in the form of a text message, i tried to use it at my local crown carvery only to be told the same as the original gift card"Invalid".

i then contacted the CEO email, only to get his secretary to reply saying, once again, this had been passed on to the relevant managers and i would have a response in 7 days...... now 15 + days later and no reply tried emailing the secretary but no reply.

M AND B DINNING CARD CUSTOMER SERVICES are not what they say they are ....they are more like Avoid the problem services.

I did try the original car at a Toby Inn and the card worked so obviously Crown Carveries Dining card readers are not compatible.

I am still waiting for someone, anyone to contact me to resolve this problem.

Overall i think the customer services stink and ever wonder pubs are closing down at a rate of knots if this is how you treat your customers.

We arrived at the Squirrel on Bispham Rd early evening on Tuesday 29th Sept 2015.

We were told they had problem with the "steamers" & could only serve fish or 1/2 chicken in the carvery.

We settled & paid for 1 of each only to find that not only was the menu restricted but also the veg- mushy peas or baked beans !

We noticed a number of tables with reserved notices on.

As we sat eating people started to arrive & sat at these tables.

Soon there were around 20+ & only sitting with drinks !

Why if there were problems in the kitchen, were these people not advised ?

I believe the "steamers" problem was a ruse & that as soon as the non-reserved customers left,the serving area would miraculously be replenished with the usual fare for the "reservists".

It turned out they were all in Mercedes cars ,so appeared to be a club do !

Better if the staff had been more honest.

Having spoken to someone during our stay (a local) they said the standards at the Squirrel had become very poor.

Turned up at Princess Alice in Thamesmead for breakfast buffet and had to wait ages for eggs. When I asked for scrambled eggs - kitchen staff laughed in my face. Had to request well cooked eggs which by the time they arrived the tea that we ordered @ £1.69 a pop was freezing cold. PROS: nice atmosphere, cheap food. CONS: poor service, inconsistent breakfast offering, having to keep yelling and waiting for food! Won't be going back.

paid for large carvery only to be told when we eventually got food no sausages would be another 15 mins. Waited in long queue for food, table next to us waiting staff cleared drinks thinking they had gone,table was left for so long.

when we got meals the veg was luke warm or dried up. Carving chef kept disappearing had to ask for gravy as did several other people.

on the plus side I will not be going to this carvery again

would be nice to know of non available items felt short changed no offer of alternative item

YORKSHIRE PUDS WERE HARD ,UNABLE TO CUT WITH KNIFE,PEAS WERE HARD, GAMMON WAS VERY FATTY, A LOT OF TABLES WERE UNCLEARED ,ALSO NOT WIPED

Awful meal days old food bad taste with miserable carvery chef and uneadable food that you could not cut. Staff were falling out with one another so it made for hirrible atmosphere and vibe. No customer service or helpfulness you were left to your own devices. Filthy toilets and a manager in a tracksuit and woolly hat very professional!! Never again will I go avoid it at all cost we left starving.