gmx locked my account for not reason & will not unlock

Click here if this is your business
GMX Mail www.gmx.com
★★☆☆☆
2.4
From 110 reviews
30.0% of users recommend this

  • Ease of Use

  • Spam Protection

Click here if this is your business

Atkinsonkp448's review of GMX Mail www.gmx.com

“gmx locked my account for not reason and will not unlock”

★★☆☆☆

written by Atkinsonkp448 on 26/09/2023

They locked me out of one of my GMX account. I needed this account to get an Apple code so I could change my Apple subscription. GMX WOULD NOT HELP ME SO i AM LOCKED OUT THE GMX ACCOUNT AND HAVE TO CONTINUE TO PAY FOR THE APPLE SUBSRIPTION.

THE FOLLOWING IS THEIR RESPONSE TO ME:
1
​
Dear GMX Member,

We understand your dismay, but it is indeed a decision taken by our security department.

Unfortunately, we do not have more information than we can communicate.

We understand that this answer does not satisfy you, but it is the only one that we can provide.

Thank you for understanding.

Kind Regards,

GMX International Support

BEWARE THEIR SUPPORT AND POLICIES ARE CRAP!!!

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account