gmx locked my account for not reason & will not unlock

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GMX Mail www.gmx.com
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Atkinsonkp448's review of GMX Mail www.gmx.com

“gmx locked my account for not reason and will not unlock”

★★☆☆☆

written by Atkinsonkp448 on 26/09/2023

They locked me out of one of my GMX account. I needed this account to get an Apple code so I could change my Apple subscription. GMX WOULD NOT HELP ME SO i AM LOCKED OUT THE GMX ACCOUNT AND HAVE TO CONTINUE TO PAY FOR THE APPLE SUBSRIPTION.

THE FOLLOWING IS THEIR RESPONSE TO ME:
1

Dear GMX Member,

We understand your dismay, but it is indeed a decision taken by our security department.

Unfortunately, we do not have more information than we can communicate.

We understand that this answer does not satisfy you, but it is the only one that we can provide.

Thank you for understanding.

Kind Regards,

GMX International Support

BEWARE THEIR SUPPORT AND POLICIES ARE CRAP!!!

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