Sony

Just a 'heads up' if you are looking to buy a top of the range (and possibly lower) Sony OLED TV or possibly other tv types from their range, please be aware that the onboard media player is absolute garbage. We bought an A90J (£2500.00) last Christmas and it was all dire, eventually we got Sony to take some action and their third party repairers discovered that the 'motherboard' needed replacing this seems to have cleared most, if not all the problems we had (too many to list here) but the media player was just as poor as it was prior to the 'fix' so if you're looking to play videos from (e.g.) a nasdrive be prepared for a less than adequate performance. The player will show the listed files (but no 'thumbnails' and even play a video (in my case music video clips), if you then leave that clip and go back to the start the player will shuffle the clips like a poor poker player into all sorts of listings, anything but actual alphabetical and will keep doing this until eventually just crashing out all together. At Sony's request we provided two video clips of all this taking place for their tech guys to look at, the final result from Sony's customer services centre was that they did not know why it was acting like this and did not know how to fix it!!! An eight year old tv that we had upto getting the Sony (a different brand) played them fine and was able to sort them alphabetically and play as many as we liked, all evening if we wanted! In the 21st century I think this is unbelievable from a 'so called' tech giant to supply such awful grade software in the first place, but to then admit that they don't know what is causing the issue, and admit that they don't know how to fix it is unforgivable, regardless of how much you pay for a tv set!!

I am using this sony TV from so many years now and it's working completely fine with zero maintenance. Amazing performance and provides great user experience. High display quality and HD audio or sound effects. Perfect deal at such reasonable price range.

As of this date I have never had problems with a Sony TV. I’ve used Sony products for many years and they are the absolute best in my opinion. Sony has been around for a long time and they stand behind their products.

I bought a Sony Bravia 65 inches television and after 2 years it suddenly tripped off. Brought it to their service and I was told the entire screen area needs fixing and the total was almost the price of the TV when i bought it. 2 years for a very pricey TV and this is all i get!

Sony TVs have a good handling of motion and great upscaling. However, Android OS isn't as smooth as LG's WebOS. Samsung comes the closest to Sony, especially in the higher range, while Sony TVs do better in terms of picture quality when compared to LG, even though the latter is at an advantage being more cost-effective.

The worst TV I have ever brought, grainy, blared not matter what your settings. Its like looking at a bad graphic from Photoshop. At least my half the price old Samsung is watchable.

Compared to other brands, I think sony is pretty good because it has strong motion management, nice upscaling, design. It's pretty nice and good all in all but a little pricey.

I have yet to purchase a Sonty products that has not been high quality

I had many Sony laptops, starting from dual core up to latest generation i7 and I can say that they do know how to make laptops, touchscreen, backlit keyboard, sharpest LED display with perfect colors, long battery life and Aluminium case and low weight is just perfect plus it looks luxurious. I think I will stick with Sony not only with laptops, but all other stuff as well. You are just perfect guys. Keep on!

Absolutely terrible product and appalling customer support. Do not be tempted to buy a Sony product just because they are a global brand - that's what they rely upon but it means nothing. Believe me, if it goes wrong you are on your own with no means of redress. Just look at all the other negative reviews on Trust Pilot about Sony and take that as a warning. Hardly anyone has anything positive to say about them.

I bought a new Sony TV from Amazon for £370.00 and it conked out 12 months later. They sent some jokers round - a subcontractor repair company who gave a repair estimate of £580.00? Hold on, £580.00 to repair when I could buy a new one for £370.00? Anyway, Sony refused to pay for either the repair or to provide a replacement.

After much wrangling, hours spent on the phone and numerous emails, they eventually agreed to meet 40% of the cost of a replacement which they quoted as being £239.30 plus VAT and asked me to get in touch with another Sony department to arrange payment. Hardly satisfactory but it looked as though I was at least getting somewhere.

I called the number they gave, engaged. I spent nearly all day calling... always engaged. Days later I eventually got through and quoted the case number. Surprise, surprise, they had no record of it. Back to square one.

In short, I have now given up as I do not have the time to waste on trying to resolve this any longer. This company has no conscience whatsoever and treats it's customers with utter contempt. Do yourself a favour and avoid falling for the same kind of treatment. After this experience I will never consider buying another Sony product again. Shame on you Sony.