Philips 32PW9527

I have this TV for about 18 years, and I have never had any defects.

It is the last TV with a tube inside, but having a flat screen of 82cm.

Sound is perfect and the speakers make it easy to listen to music or surround sound. The subwoofer inside makes it totally perfect.

It is a magnificent item for collectors.

I only would have wanted a HDMI-connection on it.

But scart was ok.

Anyone who wants to have him, is welcome.

This is because of big changes in the interior at home.

I'm writing this review in order to tell those with Philips TV 32 inches with problems of picture disappearing suddenly that after a little trouble shooting (plugging, unplugging, transfer to another electric outlet, etc), I got an idea from various reviews. Somebody wrote of unplugging it for a month.

Someone also noticed a static sound when turning on. Anyway, I got an idea that maybe it was the static. I really hate to buy a new TV although I have mine for 8 years already. Anyhow, I went to the laundry area and get me a static cling-free dryer sheet. I wiped the TV, cord, table, and the surface around it. Then I plugged the cord in. Voila! It works! No more snowy pictures. No more abrupt disappearance of pictures. It works like brand new.

I'm happy that I won't to spend money for another 32 inches tv.

too expensive and non dependable

My Philips Cool Green 32in is now fifteen years old and still near perfect, I think the sound system is beginning to show signs of age. Having owned previously a B&O that only lasted 6 years and a Sony that lasted 8 this is far and away the best, and also it's performance was better than both the B&O and Sony sets.

Looking at current TV's this old set is still very good but the new Philips have superior pictures and sound to most that are around. But this old CRT set is no good for HD and Digital.

Pixel plus took a while to get use to for old black and white films as they seemed too sharp and clear. I suppose you could always turn the option off!

Sound quality and power is great especially with the wireless surround sound.

This TV is now in its 5th year of service for us without a single issue. Still looks and sounds great but I'm afraid I'm about to betray it for a larger plasma, sorry!

The best CRT TV I've ever had. Now to be changed, but... only for a Pioneer Kuro 50" full HD...

The first tube was changed under warranty, the second one outside warranty, but it was sent free by Philips. Overall, electronic things go wrong from time to time, and TV's are not exempt. When the Philips 32PW9527 widescreen TV set works fine it is a fantastic piece of kit, and I do not look forward to buying (being forced to by the market) an LCD set when my Philips will go. Having said that, I might not buy one from Philips though!

I am interested in hearing from any one who has had similar experiences with Philips widescreen TV's, specifically the Philips 32PW9527 TV

Unreliability and faulty tubes and line output transformers.

Any evidence of Tubes or sets being recalled.

Poor performance since tube change.

Details of out of warranty support from Comet or Philips.

Any comments would be most helpful. Many thanks.

I purchased the Philips 32PW9527 over 2 1/2 years ago when the model had not long been introduced. The picture went smaller for a second 2 or 3 times a day. Eventually I had to video the fault before Comet replaced it.

I recall reading in the Sound and Vision magazine not long after this, that Philips were recalling a batch because of a tube fault.

Yesterday I switched it on to find a strange pattern on the screen, and then the TV powered down to flashing standby. It switched on okay after about 5 attempts, but it now takes several attempts to power on.

Recommend? A definite NO!!

We purchased the Philips 32PW9527 widescreen TV set in April 2003. It worked perfectly for 22 months, and the only problem we had was with the remote control operating our digibox as well as the T.V, so we had to replace it for one recommended to work independently.

It first went wrong in February 2005. The picture kept fading until it eventually disappeared completely. It looked like the tube had gone.

We complained to the retailer who took it away, replacing it with a loan set.

The good news, was that it was a faulty line output transformer, but the bad news, was that it was no longer under guarantee and could not be repaired free of charge.

I paid for the repair, but it was suggested that I write to Philips explaining what had happened asking for help with the cost of the repair, as the set was expensive and should be expected to last much longer without going wrong. I did this, and they paid 50% of the cost as a goodwill gesture.

I now know that the retailer was just shirking his responsibilities to me under the sale of goods act 1979 (as amended). Anyway, in April 2005 it went wrong again, and kept switching itself off; So it was repaired again, free of charge this time, and put down to a tarnished tube base cap. (Very suspicious).

Guess what, we are now in December 2005, 9 months on, and it has started switching itself off again.

I telephoned consumer direct for advice. It was conflicting! I was told to send a registered letter to the retailer stating my rights under the sale of goods act 1979 (as amended), claiming a refund for breach of contract.

The retailer replied stating that The Sale of Goods Act does not say that an item must not go wrong, and he has been more than accommodating, and because of the length of time the set was owned, he is not inclined to credit my TV due to the problems I had.

Consumer Advice then told me to let the retailer repair it again. It will be very difficult to get a replacement or refund because of the time scale unless I can prove the set was faulty when I bought it. I may need to get it inspected by an independent TV expert.

The set is being returned this afternoon (22nd December 2005). The retailer cannot find any fault with it. He is sending his engineer to my house to see if it has anything to do with connected appliances or scart leads!

The retailer will not admit that the set is a rogue one.