Grundig GPVR3250HD

The worst thing about this unit is the lack of service in Australia, sent it away to get it repaired to their prefered repairer UNITED ELECTRICAL after problems started about a month of use . They had it for 1 month and returned it to me damaged and with the same fault ,tried emailing them over and over again with no response . Still trying to get it fixed 2 months down the track. Not much point having a warranty if they wont fix it .

The whole experience so far has been hit & miss. It took me 2 weeks and at least 10 phone calls to the Grundig/Bush helpline to get it running and to sort out that my connections (although as per the manual) were incorrect. Not everyone at Grundig knew this. Then when the set failed a week later, it took over two weeks to send out another set. I had to call them again to get them to send the remote back. Now the new set doesn't work and shows there is no antennae connexion even though all the other equipment runs through it first. The TV will work and the DVD recorder will work, but not the set-top box.

I shall be pressing the retailer to take it all back and give me a refund. I cannot handle this aggravation. I have owned this equipment for 6 weeks and it has never functioned correctly.