Solware www.solware.co.uk

They say a price then put a different figure in the register and say they got it wrong first time. Happened twice now. Followed up on the RRP online after (as signal is poor at the shop) and they have marked up by 20-30%. First time I thought he probably made a genuine mistake. Same guy second time. Never again.

you walk in to shop you get ignored when other customers are in there they're okay until there's problem they blame you for not using the gun right some of there guns have been tampered with pile of rubbish avoid like the plague never use again bunch of idiots stay away

Cocky and arrogant. Very unprofessional and poor customer manner.

This is a well equipped shop with staff with knowledge 2nd to none really helpful friendly guys, definately recommend them.

Will certainly visit and purchase from them again.

I thought I would leave a review after seeing few bad ones. Tad unfair as how many leave good reviews. Not fair reflection on how Solware are. I know the staff well top people especially Tye.

The matter is now in the hands of Trading Standards for misadvertisement and non supply of repaired goods. Says it all.

Item ordered months ago payment taken and not delivered.

Have now contacted card company and Trading Standards to see if they can help.

Have ordered a few items online and they always arrive, never had a problem. Although i have ordered before the threshold time for sooner deliveries and still had to wait a few extra days - which has been pointless in the end. This is quite common with the orders and very frustrating.

The prices and range of products are good. nice variety of gear to browse though. Shame about the delivery times.

Also been in the store a couple of times and find it a hit and miss affair. Both times brought an air rifle. 1st time they were willing to give me lots of info on their products to sell , which meant i spent more than my intended budget. Which was fine. The 2nd time was a short response and not very helpful, like trying to get 'blood from a stone' really. Probably because i knew the rifle i wanted (which was a much more expensive model) and they just wanted to get the money and move me on. Wud have been nice to test it first and hear their opinion of the rifle too. (maybe it was time of the month or something lol)

I have found a couple of other local stores to use lately so spread my shopping around the three shops.

Right, I was looking for a rifle scope and was in a hurry for it, and the only place I could find that had it in stock and that could deliver next day were Solware.

I ordered my rifle scope at a cost £160.49 inclusive of the next day delivery costs and immediately received my order confirmation/invoice.

I read in the delivery section that I would received another email within 24 hours to advise me whether the scope was on its way, whether or not my card was declined or if it was out of stock. Well, I waited and I waited and I waited....No email was received and after reading the ridiculous reviews on here, I was concerned!!!

I then contacted Solware by phone, and spoke to a helpful assistant who asked what scope I ordered. I advised him of the scope and he said, it had been posted and would be with me by 1pm the next day. I was still a bit dubious at this point as I'd not received any further emails.

Well, got to 9am this morning and Royal Mail delivered my item.

So, despite the lack of email updates, there's absolutely nothing wrong with Solware, and I'm quite impressed with the service, and would definately use again.

Thanks Solware, but sort out your email system to update customers :)

I place an order with Solware Ltd for a little product (350gr) I paid £4.50 postage and it has not been delivered... i've contacted the seller, and my local post office to look for it but with no luck... I emailed Solware Ltd asking why, if i paid £4.50 postage was it not sent Recorded (Signed For) which only costs £3.60.

I paid almost double to what Solware Ltd claim they sent it just first class (£2.70)... Solware Ltd emailed me back to say nothing about the overcharging of post, only the they will make a claim against Royal Mail who will contact me, in a sense just passing the problem on to me...

I really don't like how Amazon paints a very pretty and trustworthy Web site which just seems to be back by corner shops. I think i'll stick to ebay? ".