
iUnlox - www.iunlox.co.uk
Customer Service
Quality of website
Value For Money
iUnlox - www.iunlox.co.uk
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User Reviews
Customer Service
Value For Money
Excelente Servicio!
Buscaba un servicio en el cual pudiera hacer la liberación de mi equipo. emcontré Dr. Sim y todo el proceso fue muy claro y rápido. después de que mi pago se acreditó (que no fueron mas que instantes), alrededor de una hora después ya se había liberado mi equipo. estoy muy contento, y no dudaré en recomendarlos.
Customer Service
Value For Money
Great Service
Great service got my tmobile phone unlocked very prompt very fast company great to deal with
Customer Service
Value For Money
Perfect!
I paid on a Friday night. Got the answer on Monday asking for more details about the phone and network. After a short period of time I got confirmation of unlock which worked perfectly.
Couldn't have been more perfect!
Thank you!
Cheers
Customer Service
Value For Money
Excellent Service.
Even though I was told that the iPhone would take 20 days to get it unlocked, I was pleasantly surprised when I got an e-mail in less than a week after I submitted the unlock request. I put the new SIM in the phone and there it was - unlocked!
Thanks guys for a superb service.
Customer Service
Value For Money
Fantastic Customer Service!
I was trying to get my AT&T iPhone unlocked but found it real tuff! Eventually I got to this site (iunlox) from google and they said they could do it. I had some problems making payment, but they emailed me and sorted everything out real quick. They got my iphone unlocked in 3 days which was pretty cool as they said 5 days.
Thanx a bunch!
Customer Service
Value For Money
Mycket Pålitligt Företag
My girlfriend and I have bothed used this website to unlcok our iPhone's and both unlocks worked perfectly.
Thank you to iUnlox for such a great service and unbeatable customer support. We will definately be using your services again should we need to unlock another iPhone in the future.
10 out of 10 from us :)
Customer Service
Value For Money
Be Warey Of Cost, Ts & Cs And Obstinate Customer Support
Firstly, I want to say that the service provided worked and with that I have no problem.
My issue comes with the manner in which they sell the unlock service, as I feel the website has been set up in quite a sneaky way and I want to warn people of the financial perils that I fell into and the so called Customer Support I received.
To give some background, I am based in the UK and this advice really only concerns other customers based in the EU.
When you head to the pricelist you see a nice big reassuring logo saying “Price Match Promise”, what you may not see, or chose to look at, is the size 4 font terms and conditions, but I’ll come back to that later.
As you scroll down the page you select your service, for me Orange in the UK at £114.99.
You go through the order, paying the amount, only to receive a receipt email 2 minutes later saying you’ve paid £139.99!
Bemused I contacted the Customer Support, who told me that it was subject to VAT.
When I went back to the site, I had to scroll all the way to the bottom of the page (why someone would do this I don’t know) to find the BOTTOM line, where this is mentioned.
Undeterred I contacted customer services again, as the cost with additional VAT was now more than I would have paid elsewhere and I wanted to trigger the “Price Match Promise”.
However I was then informed that if I read the small print in that one, this could not be done retrospectively. But hang on; I only knew this was more expensive after I had paid for it?
That’s worked out pretty well for them!
Finally, I asked if I could have a receipt for the work done. Something simple with just a company letterhead and the cost including VAT, yet this was too much to ask. In the end I had to submit and left it, I couldn’t take the anguish of dealing with people who live in a World where the customer is always wrong. Get with the program people! You’re supposed to take care of customers, not screw them over in the fine print!
It appears jkpenfold had a bad experience, but I have nothing but praise for this company. I could get O2 to unlock my phone for love nor money, but iUnlox did it in 4 days.
You sound like you're a mate of the guy who runs it and are just putting up comments on that basis.
You sound like customers services worst nightmare - someone that recieves what they wanted yet moans anyway!
I'm not your mate.
You sound like a right pain in the ar$e mate. They unlocked your phone, get over it!
Customer Service
Value For Money
Fast, Inexpensive, Zero Problems.
THE BEST AMONG THE REST!
AT&T IPHONE 5S UNLOCKED YOU GUYS ARE THE BEST I CAN'T BELIEVE THIS WOW AMAZING.I WILL ALWAYS UNLOCK ALL MY PHONES WITH YOU GUYS MUCH RESPECT.
Customer Service
Value For Money
Cannot Fault
I am very please with this website as they unlocked an iphone i got from ebay and havent been able to use. The person that sold it to me didnt say it was locked and dissapeared off ebay after I got it :(
iUnlox were not only able to tell me the network the phone was locked to but also unlocked it for me.
I cannot thank them enough as I thought I was going to be stuck with nothing more than an expensive ipod.
Thank you again :)
Customer Service
Value For Money
Very Happy
I am really pleased with this company. Not only did they unlock my iPhone 5 from Orange, they did so in a faster time than they had quoted me.
The phone is no unlocked an I am now able to use it with my O2 simcard.
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