Blackberry Recovery - www.blackberryrecovery.co.uk

This is the same company,or people, who run iphonespecialist. I have already written a review of how bad our experience with iphonespecialist was, so please look up details under that company name. The PayPal payment we made to iphonespecialist was confirmed as being recieved by Blackberryrecovery.co.uk. Our experience was similar to the other bad review here. It took a lot of perseverance with emails and phone calls to eventually get my daughters iPod returned, without a repair having been made.

Sent BR the phone as the screen was cracked. They promptly returned with a new screen (with a big MADE IN CHINA sticker left on it) and we turned the phone on but the screen would keep turning off or going black especially during calls. You must realise that when the screen was cracked, the phone was still 100% functional (even the touchscreen worked) but after it was retuened to us with a new screen it just didn't work for more than a few seconds.

I returned it back to them, and spoke to Karina on email who said they would fix it under warranty and it would probably just be a loose ribbon cable. That was Thursday 24th May. I posted the phone back to them again on Friday 25th May first class tracked and confirmed that it had been delivered (with digital signature) on Saturday 26th May. I have emailed and phoned almost every day and have had no response since. Not entirely sure what to do now as it’s my wife’s phone and she is lost without it as it has all her calendar and contacts on it.

I wouldn’t recommend this company to anyone – they couldn’t fix the phone the first time and I will be surprised if I ever see it returned to us in working condition.

Blackberryrepairs.co.uk REVIEW

Excellent company. Very fast turnaround time – took just a few days to repair my Blackberry Curve 8520.

I had a problem with trackball, which was replaced by Blackberryrepairs.co.uk, but still did not work the way it should. Blackberryrepairs.co.uk spent few extra days sorting this out and in the end did not charge extra for this repair. Also, the LCD screen was replaced at no additional charge too – typical cost of around £50.

Competitive prices – cheaper than most other Blackberry repair centres.

Very good customer support – the lady on the phone is always very helpful and polite. I was kept updated on the details of handset repair at all times.

Highly recommended – will be using this company again in the future for any handset repairs.