Mobiles Spares 'n Repairs www.irwebonline.com

There are no good points to this company that I have experienced.

Took my money but as far as I am concerned I have not yet received any service, you will be lucky if you ever get a reply from these people. I have still not yet received any service and I cant seem to contact the www.irwebonline.com yet. Do not recommend Mobiles Spares 'n Repairs.

Very bad company. Do not give Mobiles Spares 'n Repairs your money!

I ordered an unlock code for a Moto Slvr l7e and paid £19.99. I received a confirmation email and nothing after that. Trading Standards are now interested. If you have experienced the same type of service you can contact them on 0845 603 0081. I have also written Mobiles Spares n Repairs asking for a full refund under the 'Consumer Protection Distance Selling Regulations 2000' otherwise I will take the case to a small claims court.

Ordered a phone unlock code and cable on 7th May 2007. Despite constant emails and trying to phone I have still heard nothing and when I try to ring the published number, I find that it is not recognised any more. Is this company still trading?

Ordered an unlocking code for my Motorola and paid £24.99 for it. Got an order reference and no code! Tried contacting them by email several times and no reply, also tried phoning as there was a mobile number on my bank statement - no answer there either!

I ordered an unlock code, paid 19.99 and never heard a thing despite 10 different attempts to contact them!

I have ordered a code to unlock my Motorola phone and the money was taken from my card but the code did not arrive - I only received some "order confirmation number" - I emailed them 5 times and they have not responded.

I am going to report them to the Internet fraud prevention authorities , and I advise everyone who has been treated as I was to do the same, to have them removed from the online business.

I ordered a data cable from Mobile Spares 'n' Repairs 4 weeks ago, and it has still not arrived. I have rung them every day for the last 3 weeks and they do not answer. They also do not answer their emails. I have now had to take the matter further, and go via the legal route to get my money back.

I placed an order with Mobile Spares 'n' Repairs on February 9th 2006. Today it is March 1st 2006, and I have still not received my order. On the website it states that international deliveries will take 2 - 14 working days. If this is correct, is it the 3 days a week he/she is working or regular business days?!?! I ordered a dual Sim card adapter which could be slipped into a regular letter and mailed, and I receive regular mail from Japan all of the time, and it takes no more then 7 business days at most!

As I am in America, I do not know the European equivalent of the Better Business Bureau (BBB) or I would have contacted them already. This company took the money from me stead fast. However, it is taking an excessive amount of time to send my goods.

I paid for an order code for a Toshiba on 28/1/06 from Mobiles Spares 'n' Repairs. I have still received nothing, yet the money has been debited. Phone calls go unanswered, as do emails. I have had to report it to trading standards.