Road Angel Navigator

Contrary to other posts, my RA Navigator 7000 updates using Vista without a problem, Use windows mobile device center 6.1! Download free from Microsoft.I use my RA often and it is fine, biggest shame is that you cannot get up to date mapping even from RA. POIs are pre-loaded and you cannot add from POI data sites i.e. Travelodge and so forth. I looks like Tom Tom's domination will wipe out the opposition much like Apples ipod has done with mp3!

Road Angel are surely going to stop producing GPS navigation systems due to them not being able to compete. Dealers have even allegedly claimed that they can't do anything about the issues I had and refused a refund. So no more development on the Navigator 9000 and the mapping/routing company they dealt with has gone out of business.My advice is go buy a Tom Tom.

Just been informed I can no longer download as we have change computers and Road Angel is not compatible with Windows Vista.

No one told us and they are still stopping the direct debit money

Been told I can buy a new one which will work with vista, will never buy one again.

The Road Angel 6000 has been reliable and i take it with me even when not needed for a particular journey as this road angel is a reliable invaluable resource that you can feel secure in the knowlege that you will never get lost - like its name its an angel that's with you whenever you're out.

This is my third Road Angel I have upgraded each time a new model has come out and therefore get a small discount known as a loyalty bonus

My cradle broke some weeks ago I phoned the help line and had a replacement within 4 days who can give better after sales service than that.

I have found this company to be top class evertime I have phoned them for help.

Have no fears regarding this companies Sat Navs.

The staff on the Road Angel helpline are very helpful, but they cannot overcome the basic problem that the machine cannot be updated with Vista equipped PCs, and the item is therefore totally useless.You cannot subscribe using Vista, and if you don't subscribe it stops working.

Found over all use very good, Unit No longer available, and software not compatable with Vista.

If you do not have access to a computer running an older version of Windows then pay extra and get a more up to date model.

Blackspot (Road Angel) have tried and failed to get a patch to make the Navigator compatible with Vista and have said they have no further plans to rectify the situation.

I paid £499.99 for my Road Angel 9000 Navigator. When it arrived it appeared to be a 2nd user unit, it was scratched and had a broken windscreen mount. The mount was replaced with another cracked one! I paid an annual subscription up front, but the "live" updates are poor at best. It has now been back for repair due to a power and subscription issue, they pretty much confirmed my view regarding its original state. When I sent it off for repair, the components were individually wrapped and paced in a sturdy box, when returned to me they were just loose in a padded envelope, which I considered very un-professional.

Like the other reviewer, I bought my Road Angel navigator less than 2 years ago. It started freezing all the time & I sent it back for repairs only to be told it was uneconomic to repair but I could pay a "special price" for an upgrade. Has anyone, I wonder, had their unit repaired once it has passed the year's warranty mark?