Garmin nuvi 255(T)

I bought this primarily to get me around Madrid, which is a nightmare of motorways. Took me straight through the city centre at rush hour. Thanks Garmin! 4 trips to Spain and 2 trips in UK later and it no longer picks up a satellite signal. Worse than useless!! I have bought the Garmin 'Lifetime Map Updater' but don't have a sat nav to put them on. Am I going to trust sending this away to some random 'we fix your sat nav' website? I don't think so. Garmin have been no use at all, so, like a lot of reviews I seem to read, avoid Garmin and buy something reliable.

Do Garmin read these reviews? I wonder...

It would be useful if the company was more helpful, but once you've paid your money they're just not interested.

Don't buy the Garmin Nuvi 255T

The technology for this unit is OK - but don't expect any help from Garmin if anything goes wrong! The box is clearly marked having maps for the whole of Europe, but the Traffic Information system is locked to one specific country. There is nothing on the box to indicate this. Mine came with a subscription to French traffic information - which is useless to me as I live in the UK.

I exchanged a series of e-mails with Garmin and they kept saying "We want to help you" whilst fishing for lots of information (such as supplier, price etc.). But finally they said "Its not our problem". I would have been easy for them to swap my subscription or to replace the traffic receiver unit, but they just refused. Their suggestion? Spend another £30 buying a UK subscription from their website.

Avoid Garmin and go with a company who provides good support.