
Sage Instant Accounts v15
Customer Service
Value For Money
Sage Instant Accounts v15
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User Reviews
Value For Money
We Use Sage Instant Account Since A Year Now. We A
We use Sage Instant Account since a year now. We are a small business and we were looking for an 'easy to use' invoicing and accounting software. Also we want to do VAT returns and maintain data properly for the accountant so he can do the end of year.
We are totally unsatisfied with the application. It is very difficult to use and we don't understand it al all. There is no workflow, the online help does not bring up the things you are looking for. We are totally lost and we create our invoices manually, as the software invoice templates are not adequate. To get a proper template you have to develop it in the "in-build" report designer of the software - not a good solution.
We were phoned up from Sage very often after pruchasing the software and they wanted to sell training to us, which is ridiculous, in respect to the price for the software.
In summary, we believe that Sage tried to cut and smash together a mini-accounting package from their products, to have "something" for the market. However, if you are a small business looking for an easy invoicing system and basic accounting software, then this package is probably not the best choice.
Value For Money
Buying The Disk Will Get You The Program Which Lik
Buying the disk will get you the program which like the other reviews is good - albeit not intuitive so you will probably end up BUYING some for of training. Do a book search on Amazon for Sage Instant and you wont find much for the latest version (15) other than from Sage - and look at the price!
Once you run the disk and load the program you will find you have brought a 60 day trial until you register. Once you have done that, unless you do it carefully stand back and watch the marketing material flood through your door trying to sell you various things from stationary to support.
The people at Sage are very helpful and nice.
To get access to their website information or get updates (not version Upgrades) you will need to buy Sage Cover which when I looked to day seems to start at 'just' (as Sage says) £13 per month OR £156 per year - at the time of writing over TWICE that which you pay to buy the software.
Remember the more you use an accounts package the more obligated you become - the more difficult it is to change. When looking at Sage look at its TRUE cost not just that which you pay to buy the disk.
Its a nice program, not intuitive to use, the people at Sage are very nice but every which way you turn they will be looking for more money from you - if you can afford it then it's a good option, if however like me you are working on a tight budget maybe look elsewhere.
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