Utility Point - www.utilitypoint.co.uk Reviews

★★★★☆
3.7 / 5
50% of users recommend this
  • Value For Money

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Utility Point - www.utilitypoint.co.uk

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Latest Reviews

★☆☆☆☆

“They do not refund credit”

Written on: 07/02/2020 by Harrywil (1 review written)

As with everyone else who are trying to get accounts in credit refunded I am getting nowhere. Promises promises and then nothing happens. I have now, after 4 months, issued a formal complaint. This will allow me to go to the Ombudsman in 8 weeks. I suggest anyone with credit with Utility Point, which has not been refunded in 10 working days, registers a formal complaint straight away to shorten the time you can go to the Ombudsman… Read Full Review

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★★★★★

“Money saver”

Written on: 12/12/2019 by Silasl39 (1 review written)

Great service after 18 months of using. You have to submit your own meter readings on their website every month, but this is a small price to pay for over £200 i have saved compared to the big 6. I haven't had any problems so i have never needed to contact customer services. Use referral code Olive95500 to get a bonus £25 on sign up… Read Full Review

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★☆☆☆☆

“Takes a minimum of 30 minutes to get through on the...”

Written on: 05/11/2019 by rocketrob01 (3 reviews written)

Takes a minimum of 30 minutes to get through on the phone. Don’t reply to emails. Manager never calls you back despite promises. Closed my account on 5th September and they still took TWO further payments from my account and now refuse to contact me to sort it out. A huge bunch of chancers !… Read Full Review

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★★★★★

“Get additional £25 off ”

Written on: 21/07/2019 by Hodgesps195 (1 review written)

Switched to Utility Point over a year ago , no problems so far, the website is easy to use and the prices were the cheapest around. They always reply to emails in a timely manner. If you switch and want to get a £25 credit for joining please use code when you sign up. Thx … Read Full Review

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★★★★★

“Faultless”

Written on: 06/06/2019 by Stothi (1 review written)

Faultless services after 6 months of using and saving me a fortune compared to the big service providers. You have to do your own meter readings, but it is worth it for the money I have saved. Heard in the near future they are rolling out smart meters. If you use code "Olive95500" on signing up, you will get £25 credit on your account. … Read Full Review

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★★★★★

“Excellent company with good communications and great...”

Written on: 28/08/2018 by 194Melton (1 review written)

After looking for a company to switch to, I came across Utility Point and have been very pleased with the service. Nothing is too much trouble for them and communications are excellent. Would recommend to anybody and also to receive a £25 bonus… Read Full Review

Johnh1995's Comment

Written on: 30/08/2018

Don't forget to use Purple 49070 as a referral code to earn your £25 discount

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