They do not refund credit

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Harrywil's review of Utility Point - www.utilitypoint.co.uk

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“They do not refund credit”

Written on: 07/02/2020 by Harrywil (1 review written)

As with everyone else who are trying to get accounts in credit refunded I am getting nowhere. Promises promises and then nothing happens.
I have now, after 4 months, issued a formal complaint. This will allow me to go to the Ombudsman in 8 weeks.
I suggest anyone with credit with Utility Point, which has not been refunded in 10 working days, registers a formal complaint straight away to shorten the time you can go to the Ombudsman.

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