USE SOMEONE ELSE TO KEEP YOUR SANITY....

Click here if this is your business
★★☆☆☆
1.6 / 5
16% of users recommend this
Click here if this is your business
  • Value For Money

MMEN's review of Utilita Electricity

★☆☆☆☆

“USE SOMEONE ELSE TO KEEP YOUR SANITY....”

Written on: 01/12/2021 by MMEN (2 reviews written)

Only sign up with Utilita if you want....
To wait on the phone for hours to end up frustrated and with no resolution.
Smart meters installed by them after months of waiting that don't communicate, meaning you are forced to top up rather than pay by direct debit.
Engineers who either don't show at appointed time or, if they do, are not the sharpest tools in box (being kind).
An offshore call centre that is more focussed on getting you to do things their way than solving your problem.
Dreadful customer service in every way.
If you're up for the above, use Utilita. If you want to deal with a company that cares, go elsewhere.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0