Tonik Energy - www.tonikenergy.com Reviews

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★☆☆☆☆
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Latest Reviews

★★☆☆☆

“Using customers money for interest?”

Written on: 07/08/2020 by Wade326 (1 review written)

I was with Tonik for over a year till September 2019. In that time I spent about 3 months trying to get a credit balance refunded because it had got a bit silly and I'd rather it was in my savings account than theirs! I left in September 2019 for another supplier and in December when rounding up my finances for the year logged in just to check their was no credit balance remaining. Lo and behold £89 in credit! When I requested it back it claimed a discrepancy between what my smart meter… Read Full Review

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★☆☆☆☆

“Read the 1 Star reviews!!!”

Written on: 14/07/2020 by Candojones (1 review written)

If you are thinking of switching to Tonik, first look at the increasing plethora of one star reviews that are currently being entered, and BELIEVE THEM !! This company has lost its way and YOU WILL GET HURT !! Tonik, now uses vastly "over estimated" readings. It ignores "customer readings" and charges excessive monthly paments. Tonik then refuses to repay over charging and ignores emails and letters of complaint. (my latest bill, for one month, is £1800). If you are thinking of switching to… Read Full Review

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★☆☆☆☆

“In credit up until they need to pay out.”

Written on: 14/03/2019 by Ortiz457 (1 review written)

Was with Tonik for a while, always been in credit until the point of leaving, at the point of leaving we were hundreds of pounds in credit. It came to the time we switched and were due the credit to be refunded. We rang and confirmed the days for the payout and it was confirmed on the phone that we were in credit and were due the payout. We chased this multiple times to be told it's on its way and with different teams. The payout date came and nothing had been paid out to us. We rang to chase… Read Full Review

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