WHAT CUSTOMER SERVICE????

Click here if this is your business
★☆☆☆☆
1.2 / 5
5% of users recommend this
Click here if this is your business
  • Value For Money

TobyCarlson's review of Scottish Power Electric

★☆☆☆☆

“WHAT CUSTOMER SERVICE????”

Written on: 26/04/2019 by TobyCarlson (1 review written)

Waited 50.04 minutes for Customer Service to answer! I was give a bill of £587 for 3 months energy use when I moved to my new house! I have been a low energy user for the past 40 years, and had no heating on during the winter months so was absolutely frozen. I went through the Hardship Fund Service who halved this bill which was a great help and I offered to pay £15.00 a month, 'sorry we can't accept this, the lowest amount must be £32 a month!' I have had to pay this now but I know I have not used this amount of energy but who can argue with a Smart Meter reading?????

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0