Sorry - my experience is not good

Click here if this is your business
★★★★☆
3.9 / 5
From 7 reviews
71% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of Octopus Energy - www.octopus.energy

★☆☆☆☆

“Sorry - my experience is not good”

Written on: 09/01/2020

Octopus have taken over my account from Coop energy who were dreadful. Octopus do get back to you (but you have to nudge them). However, they have not been able to carry out a simple admin task after a week's communication. It looks very poor. I will have to change to a big supplier as they seem to have a bigger capacity. The small suppliers cannot cope despite the regulator saying people should change.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Fussyfellow's Comment

Written on: 09/07/2020

Sadly this has also been my experience. OK if things are going fine, absolutely useless if any kind of problem arises.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0