Poor service

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83Goodman's review of Make It Cheaper www.makeitcheaper.com

★☆☆☆☆

“Poor service”

Written on: 20/03/2018 by 83Goodman (1 review written)

Promised to switch my utilities seamlessly
Switch did not happen on date it was supposed to
I only found out from a letter from my supplier that it did not happen
I had to ring the supplier to find out the details of why it had not happened and get the correct dates
Then told Make it Cheaper and even then it did not happen. I only found out the second time when we were put on variable rate
I had to contact Make it Cheaper again to finally get the transfer done

What is the point of a broker when I had to do all the work myself
Make it Cheaper should have known that the switch did not happen and sort it out
The agent promised to email me or telephone me to ensure progress but never did so

  • Value For Money

Makeitcheaper's Comment

Written on: 19/04/2018

HI there,

We're so sorry to hear about your experience with switching suppliers - if you could give us a call, one of our Customer Service agents can most definitely look into this for you.

Kind regards,

Make It Cheaper Customer Service Team

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