Terrible company

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Natnael6tt's review of EON Gas & Electricity - www.eon-uk.com

★☆☆☆☆

“Terrible company ”

Written on: 02/05/2022 by Natnael6tt (1 review written)

Terrible company.
I raised dispute and complaint regarding final bill which was paid 14 days late back in 2019 following valid reason, and with discussion of their colleague at the time. To my surprise they have shared the late payment to credit reference and is now showing on my credentials file as adverse effect. Never in my life have I missed or delayed payment for bills.
I raised complaint and no one has taken the time to investigate but instead they responded after 4 weeks says it's correct as paid late. This is despite giving them reason following discussion with their own colleagues at the time.
I asked to dispute the complaint and evetytime they respond saying 'it's closed as dissatisfaction business '

I am not seeking advice to Ombudsman to challenge them so it can be investigated appropriately and I am heard better.

Please do take care and check your credit report

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