CONSISTENTLY BAD

★☆☆☆☆
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  • Value For Money

adrianlightfoot's review of EON Gas & Electricity - www.eon-uk.com

★☆☆☆☆

“CONSISTENTLY BAD”

Written on: 10/03/2019 by adrianlightfoot (7 reviews written)

For the money, they charge they are CONSISTENTLY BAD, and they are getting worse
UNREGULATED or so it seems.
YOU CAN CHANGE SUPPLIER!!! to who or what, all UNREGULATED or so it seems.
PRICES THAT RISE ON THE SPIN OF A WHEEL[IT's LIKE GAMBLING ]
REALLY DISAPPOINTED WITH YOU EON
WHAT PART, ALL

  • Value For Money

Eonhelp's Response to adrianlightfoot's Review

Written on: 13/03/2019

Hello adrianlightfoot and I'm sorry you're disappointed.

We're fully regulated by the Energy Ombudsman. Whilst we try to resolve complaints ourselves, customers who remain unhappy can contact the Ombudsman for an independent review. This is a free service and there's more about this on our website including details of how to contact the Ombudsman.

The overall energy industry is regulated by the Office of Gas and Electricity Markets (Ofgem). This is the Government Regulator responsible for protecting the interests of existing and future electricity and gas consumers. There's more information about what they do including how to contact them on their website.

You can see the tariffs and prices we've available on our website or the Price Comparison sites. I'd pop your annual usage in kWh on to these sites. This will give you a picture of what's available both with us and with the other suppliers. If you go for a Fixed Tariff, the unit prices per kWh and daily standing charges won't change for the duration of the agreement. The only changes will centre around increases/decreases to the amount of energy you're using. Gives you a bit more surety.

Malc

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