Customer service.....what customrr service?

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Sammy1605's review of Ecotricity www.ecotricity.co.uk

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“Customer service.....what customrr service?”

Written on: 23/02/2014 by Sammy1605 (1 review written)

I had everything sorted for a switch. I followed all the instructions I was given and for some reason ended up with no electric supply. Ok just a simple case of giving them a call right? Wrong! They obviously only deem emergency's to happen Monday to Friday 9 till 5. Had no emergency number or contact details and could do nothing. Happened in the morning too so a long sunday with no power, no use cooker to feed my child. No supply to my boiler to keep us warm. Food in fridge and freezer ruined (which has cost more than my saving by switching) would not recommend and will be switching back as soon as I am able.

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