GenieRecycling.com - www.genierecycling.com – Questions & Answers

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by sarahhawkridge34 on 21st September 2015 Report this content
The bag of clothes were picked up today. Will they get it tomorrow? Please can anyone tell me when I will get my money?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content GenieRecycling.com Written on: 30/09/2015
Hi, Sacks are usually delivered within 1-2 business days of being collected. Once the sacks have arrived and we have retrieved the welcome letter with your order reference number on it, we will then send you a confirmation of delivery email, which states the estimated processing time of your clothing. Once your clothing has been processed, you will then receive the valuation email and your payment is processed via your chosen method, within 24 hours of you receiving the email.
Asked by pammydude on 16th November 2014 Report this content
Why won't my filled in request get sent? Is it because it's Sunday?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content GenieRecycling.com Written on: 19/11/2014
Hi, All Genie Recycling Packs are posted out Monday - Friday. Once your sack has been sent out, you will receive a confirmation email of it being sent out and you should receive this in the post in 1-2 business days.
Asked by ginajenkins on 6th October 2014 Report this content
Do they accept socks in pairs of course and also underwear? What about nighties? Thank you

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content GenieRecycling.com Written on: 20/10/2014
Hi, Thank you for your question. As stated on the "What Genie Buys" page on our website, we do not accept socks. We do take underwear and nighties that are in a clean & wearable condition. For further information, please visit our website.
questionAnswer